Re: missing fronts from drop down menu

Has a printer been selected in Word?

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
<joy.mather@xxxxxxxxxxxx> wrote in message
news:1115864201.222607.279950@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> My company has Office XP SP3 on Windows 2000 SP4. When I log on to the
> network computers as an administrator I can see all the fonts in the
> pulldown menus of Word, but the users cannot. The entries are there
> with the TT logo and a blank line. This problem is occuring with all
> computers created with a new image (not mine so I don't know the
> history. I suspect some Windows 2000 feature has been blocked from the
> users.
>
> I do not believe it to be a printer driver issue as older images have
> no problems.
>
> The effect is that users cannot see Asian characters in their documents
> and emails have no body text if Chinese characters are present.
>
> Does anyone have a fix without re-imaging?
>
> Thank you
>


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