Re: Word will not print multiple copies

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From: Jack T. (71045.3122_No_Spam_Here_at_compuserve.com)
Date: 02/02/05 

Date: Wed, 2 Feb 2005 18:03:10 -0500

>Could the printer have been configured incorrectly?<

Remember, it is only a Word problem. On the same machines, Excel and all
the other members of the office suite, as well as every other app, print
multiple copies when asked. That means to me that Word does not use Windows
API printing. These same machines printed from Word just fine before the
printer was removed and reinstalled on the server. I did uninstall Word and
re-installed, and it didn't help. I also deleted the printer on the local
computers and reinstalled it.

Thanks,
Jack T.

>
> Some printers (my GCC, for example has) are equipped with a hard drive
> to hold print jobs. The idea is that the printer needs to receive the
> file one time, and then can print multiple copies with only the copy
> command. This reduces network traffic and improves network
> performance. Quite a few printers have a copies setting, which is
> ignored if the printer doesn't have the hardware to handle this...
>
> Possibly your printer is configured to print multiple copies when in
> fact it is not able to do so. (Different applications may then
> supporrt this option, or not)
>
> On Tue, 1 Feb 2005 16:24:53 -0500, "Jack T."
> <71045.3122_No_Spam_Here@compuserve.com> wrote:
>
>>Excel and other apps have no problem, but Office XP 2003 Word cannot print
>>multiple copies on XP from a shared printer on an Windows 2003 Server.
>>
>>Word did work fine before a shared printer was deleted on the 2003 Server
>>and then re added. The clients are XP.
>>
>>A workstation was added after the printer remove and replace, except it
>>wasn
>>not imported in as a workstation into the domain. It prints multiple
>>copies
>>fine using the same shared printer on the Windows 2003 server as the other
>>computers that don't work. In fact the machine that works, and those that
>>don't, are identical in every way except, one has not been added to the
>>2003
>>Server Domain yet, and it was brought into the network after the removal
>>and
>>replacement of the shared printer.
>>
>>The driver is the same one on the computers that do work and those that
>>don't. http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B290956
>>doesn't work at all. User's ahve full rights. It doesn't even work for
>>the
>>administrator. Any other ideas?
>>
>>Thanks,
>>Jack T.
>>.
>>
>
> PeterD, the Darkstar Network
> To email, fix my address!
> ExpertZone!

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