Re: page x of y not printing correctly, even after trying "fixes"

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From: Doug Robbins - Word MVP - DELETE UPPERCASE CHARACTERS FROM EMAIL ADDRESS (dkr_at_mOSTvALUABLEpROFESSIONALs.org)
Date: 02/13/04


Date: Fri, 13 Feb 2004 18:52:10 +1000

As far as we know, the security patch did break the fix for that problem
that was included in the service pack. Normally the fixes in the article
“Page X of Y displays or prints as Page 1 of 1, Page 2 of 2 etc.” at:

http://word.mvps.org/FAQs/AppErrors/PageXofY.htm

fix this problem, but in your situation that does not appear to be the case.
Have you tried printing the Odd pages, then reversing the paper and printing
the Even pages

-- 
Please post any further questions or followup to the newsgroups for the 
benefit of others who may be interested.  Unsolicited questions forwarded 
directly to me will only be answered on a paid consulting basis.
Hope this helps
Doug Robbins - Word MVP
"luminous" <luminous.11jwej@nospam.WordForums.com> wrote in message 
news:luminous.11jwej@nospam.WordForums.com...
>
> Hi
>
> I have searched this forum, and others, and have read all of the link
> relating to Page X of Y not printing properly.  None of the workarounds
> have worked for us.
>
> An example of the error, this document is 54 pages in length
> page 1 prints as   page 1 of 62
> page 2             page 2 of 2
> page 3             page 3 of 3
> page 4             page 4 of 63
>
> Depending on which workaround we use, we get different results, but
> none are correct.
>
> This problem has only just occured to our SOHO network.  One of the
> machines has recently installed the new security patch as resleased by
> MS, the other has not.  The machine that has installed the latest
> security patch has suddenly stopped being able to correctly print page
> numbers when two sided printing is enabled.
>
> If single sided printing is used, all is fine.  Unfortunately, the
> reports are more than 100 pages and we cannot fit them into our binder
> unless two sided printing is used.
>
> Both machines are running Windows Xp and are almost identically
> configured apart from this latest security patch for Windows XP(as far
> as I can tell).  The machine that has the problem has been updated with
> the latest office updates and reports its version as Word 2002
> 10.5815.4219 SP-2.  The machine that does not have the problem reports
> its version as Word 2002 10.2627.2625
>
> An easy workaround for our current situation is to print all documents
> from the machine that does not have the error.
>
> What we would like to know is how to fix this error, and is it related
> to the latest security patch?  Currently I face a dilema.  Do I install
> the latest needed security patch on the working machine, and risk the
> possibility that neither machine can then print properly. Or, do I
> leave it alone and vunerable to potential hackers?
>
> Thank you for any help you can provide, and sorry for the long post
>
>
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