Re: Office Expert

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Michael R (miker67_at_gmail.com)
Date: 01/07/05 

Date: Fri, 07 Jan 2005 17:01:32 -0500

Mike Phillips wrote:
> A company is preparing to try to hire a person full-time to support its
> 70-person staff and their use of Office applications. This person also
> needs to be able to do a reasonable amount of PC (not server)
> maintenance, such as moving computers, installing programs, etc. Who is
> the typical person who knows how to do these things, and where would
> they find such a person? How much should they expect to pay? It's a
> great position for the right person. I think they are going to have a
> tough time filling the position because of all the people I've
> interviewed for jobs over the years, I have yet to find even one who can
> program in VBA or do other desirable Office tasks, such as creating
> macros (other than by recording them.) Since Suzanne is not available,
> what's second best?
>
> Mike Phillips

Cant speak for every type of company, but in most Law Firms that size
and bigger, the person who supports MS Office is NOT the person moving
computers around and installing software. The person heaving the
computers around the office is usually the same person changing print
toners and ordering supplies (entry level). and the person installing
other software is usually an Applications Tech who doesnt do any first
level support.

Also, the MS Office guru is usually a former secretary or document
specialist while the PC mover/maintenance person is usually an entry
level Network Technician. It sounds like you're really asking for 1
person to have the skill set of 3.

that's a tough find! good luck

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