Re: Cannot email from within Word 2007

Thank you for the reply, Terry. So you are saying that 'Use my current email program' means that the default program will be used? Furthermore, this would infer that choosing another program is simply a way of over-riding the default, correct?

I agree with you, it is ridiculous that the option button is not set for the default program or, at very least, that the 'Use my current email program' item could echo the current program in parens after the setting.

All of this is too confusing. The user is never sure what the difference is between "Control Panel > Programs > Default Programs > Set program access and computer defaults,"Programs > Default Programs > Set Default Programs," and now, according to Suzanne, another setting inside Internet Explorer. Can someone explain all the differences and the precedence? What cancels what and what over-rides what?

Thanks,
Richard

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"Terry Farrell" <terryfarrell@xxxxxxx> wrote in message news:O11kLnHUJHA.1332@xxxxxxxxxxxxxxxxxxxxxxx
Seeing 'Use my current email program' is correct and although you may see Outlook listed without its button checked, as long as you selected Outlook from the Set Your Default Programs and pressed the Set this Program as Default option. I always found that a bit crazy and never understood why the Outlook button was never set.

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Terry Farrell - MSWord MVP

"Blue Max" <mailrichard@xxxxxxx> wrote in message news:el6gTbGUJHA.1360@xxxxxxxxxxxxxxxxxxxxxxx
Yes, we have tried to set Outlook 2007 as the default email program under Control Panel > Programs > Default Programs > Set program access and computer defaults. Unfortunately, it appears that this default is not saved, because it is reset to "Use my current e-mail program" every time we re-enter the dialog. Furthermore, we are not really sure what it means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control Panel
> Programs > Default Programs > Set Default Programs. Regardless, we > still
continue to have the same problem.

Thanks,
Richard

"Doug Robbins - Word MVP" <dkr@xxxxxxxxxxxxxxxxxx> wrote in message news:u8pHlHuTJHA.4372@xxxxxxxxxxxxxxxxxxxxxxx
Is Outlook set as the default mail program?

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Blue Max" <mailrichard@xxxxxxx> wrote in message news:732B5ACB-D967-41B6-B97A-B328F3DC5021@xxxxxxxxxxxxxxxx
Yes, JoAnn, we are also using Outlook 2007. The two should be extremely compatible, but we are not having much success thus far.

Thanks,
Richard

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"JoAnn Paules" <jl_paules@xxxxxxxxxxxxxxxxx> wrote in message news:OaZxbKdSJHA.5056@xxxxxxxxxxxxxxxxxxxxxxx
Are you using Outlook 2007?

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JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Blue Max" <mailrichard@xxxxxxx> wrote in message news:7BFF2D21-C3D9-41EB-818E-D5FCCD84A178@xxxxxxxxxxxxxxxx
Can anyone help? We try to email a document (Office Button > Send) from within Word 2007, but nothing happens. Upon checking the Windows Vista Task Manager, we can see the Outlook.exe process running, but Task Manager does not report an Outlook.exe application and the 'New Message' window is not displayed on the screen. This conflict locks up Word 2007 which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the document because the 'New Message ' window will appear on the screen. Unfortunately, having to open Outlook each time is very frustrating and defeats the purpose of the "integrated" email feature in Word. Any ideas what is happening and why Outlook will not display a 'New Message' window out of Word 2007?







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