Re: File In Use Is a Template

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Oops, yes, I meant Windows XP Professional, Service Pack 2. I'm not
sure why we decided not to install service pack 3.

I have not asked Novell about it yet ... I did try to ask Microsoft
Support, but they said my product ID number was invalid

At any rate, I gather from your response that this behavior is not the
way the Office Trust Center was designed to work?

Thanks

"Terry Farrell" <terryfarrell@xxxxxxx> wrote in message
news:C63B5384-0F88-41B1-84BF-AC45CF884371@xxxxxxxxxxxxxxxx
Windows XP Version 2000 SP 2? I guess you mean Windows XP SP2. Even if
you
did mean Windows 2000 SP 2, both need to be updated to SP3.

Though your problem sounds like a Novel permissions problem. Have you
ask on
the Novel support site?

--
Terry Farrell - MSWord MVP

"Neil Cumfer" <nsc@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:e1VOabxKJHA.1156@xxxxxxxxxxxxxxxxxxxxxxx

I am using Word 2007 (12.9.6324.5000) with Service Pack 1 MSO
(12.0.6213.1000) on a Windows XP Prefessional Version 2000 machine
with
Service Pack 2 and logged into a Novell network (Novell Client 4.91
SP4
for Windows, version 4.91.4.20070720).

In earlier versions of Word, when I would open a saved Word document
attached to a template on our network, the document would open
normally.

In Word 2007, when I open a saved Word *document* attached to a
template
on our network, sometimes the File in Use dialog box pops up with a
message that the *template* is locked for editing by another user.
(Even though nobody has opened the template for editing, somebody
might
have opened another document based on the same template.)

Sometimes I get this message even when no document attached to it is
open -- for example, a newly created template that has been attached
to
only one document so far. At other times, I do not get this
message,
even when the template has been opened for editing. It is puzzling
why
this behavior is so inconsistent.

My question is this: what settings do I need to change (in Word
Options, Windows Registry, Windows policies, network
servers/folders/files/policies) so that the File In Use dialog box
will
not pop up at all when the file in question is the template attached
to
a document that I am trying to open?

If anybody knows, please help :-)




.

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