Re: Selecting text in Word 2007

Reinstalling almost never fixes problems. I would try a repair, instead, and you don't usually need the disk for that. You can access the Repair option from the Programs section of the Control Panel.

If Repair doesn't work, next steps would be to try renaming/deleting Normal.dotm and/or deleting the Data key. See the following for more information about the Data key:

http://word.mvps.org/FAQs/Customization/DataKeySettings.htm



--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"Betty" <Betty@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:B572BEC9-E8F9-4F92-B7C4-AF4CD6623C3B@xxxxxxxxxxxxxxxx
I am not able to access the Advanced button under Word Options. When I click
on that button, nothing happens. I think my version of Word may be
corrupted. In addition to the problem with selecting text, I always receive
a message that "word has stopped working and Microsoft is seeking a solution"
each time I attempt to close out.

Unfortunately, I am now away from my home, and I do not have the original
program disks to reinstall Word. Do you know if I can do reinstall it by
accessing the Microsoft website for downloads?

Thanks,
--
BFP


"Terry Farrell" wrote:

The path may be found under Word Options, Advanced, File Locations button.

Terry

"Betty" <Betty@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2F8F68A5-F969-4BCA-9FC7-8577021AE2CC@xxxxxxxxxxxxxxxx
> Thanks, Terry. I've looked for the Word Start-up folder, but can't > locate
> it. Can you tell me where it would be and/or the name of the folder?
>
> -- > BFP
>
>
> "Terry Farrell" wrote:
>
>> Many third party add-ins are accomplished by installing a dot file in >> the
>> Word Start-up folder. Find the folder and temporarily remove any
>> contents.
>> Test that Word is OK now. If it is OK, replace the dot files one at a
>> time,
>> testing Word until you find the culprit. (Note that you must close and
>> restart Word as you add or remove the files from the Start-up folder.)
>>
>> Terry
>>
>> "Betty" <Betty@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3378095D-335A-49A5-BE32-AB9BB314D0D1@xxxxxxxxxxxxxxxx
>> > Thanks for the suggestion. I can edit and save documents. I >> > started
>> > Word
>> > in
>> > safe mode, and as you said, I WAS able to select text then. I'm not
>> > sure
>> > how
>> > to go about checking and eliminating "add-ons." Can you give me a
>> > little
>> > more direction on how to do that? Thanks much!
>> > -- >> > BFP
>> >
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Presuming that you can still edit and save the document and it is >> >> only
>> >> selection that is the problem (?), then this is usually an
>> >> incompatible
>> >> third party add-in. Start Word in Safe Mode and test. From Start, >> >> Run
>> >> (Winkey+R) type in
>> >>
>> >> winword /a
>> >>
>> >> and press enter. Open a document and test selection now. If it >> >> works,
>> >> then
>> >> look to see what add-ins are present and remove them one at a time
>> >> until
>> >> Word works normally again.
>> >>
>> >> -- >> >> Terry Farrell - MS Word MVP
>> >>
>> >> "Betty" <Betty@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:A7786562-949C-4609-8AA7-D7DC121809A9@xxxxxxxxxxxxxxxx
>> >> >I cannot select text with the cursor/pointer in Word 2007. I am >> >> >able
>> >> >to
>> >> > select text with the cursor in Excel and other programs, so I >> >> > know
>> >> > my
>> >> > mouse
>> >> > is working. I have a laptop with a built-in mouse-pad.
>> >> >
>> >> > Thanks for any help you can provide.
>> >> > -- >> >> > BFP
>> >>
>>


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