Re: Document recovery panel

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Hi LurfysMa,

Last week, we bought new PCs and are also upgrading from Office 2000
to Office 2007. I have only used Word 2007 a few times and am trying
to get used to the completely new interface.

I just opened a document (A) containing a log of home repairs. The
last time I opened it was 6-8 months ago on the old machines using
Word 2000.

When Word opened, there was a new panel on the left entitled "Document
recovery". Inside is a list entitled "Available files" containing a
single document (B), which is a completely different document. I am
pretty sure that document B has never been opened on the new machine.

What does this mean?

The help indicates that document B had some kind of a problem (wasn't
saved properly). I don't think it has ever been opened on this machine
(just a week old). It has been opened on the old machine since the
files were copied over and there were no errors.

This message has nothing to do with document A, right?

One thing is not clear to me: is the machine where you're seeing this
one that previously had Office 2000 (or another previous version) on it?
I get the impression not, but just double-checking...

Normally, you'll see the pane you describe when Word has crashed, and
the document(s) listed were open at the time Word crashed. Since version
2003 Word has been able to note what files were open, recover their most
recently saved state (whether saved by the user or "auto saved") and,
when required, effect repairs in the document structure.

Sometimes, this list will show up at a later time if the user didn't
explicitly save/reject an entry. Sometimes the registry entry that
controls the list gets hiccups and doesn't "clean" the list as it ought.

I would find it extremely odd, however, that a document is listed that
was never opened on the machine. In the five years since the
functionality was introduced (I include beta testing) I've never seen a
report of that happening.

Note that a document can be damaged and still open OK in Word (this goes
for any version). But the document recovery process will check for
certain things and clean them up / report them, even though the problem
is not "critical". Most often, I've found that numbering in older
documents gets tagged as a problem.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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