Re: Normal.dot and Virus Warning

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

You were right Graham - I uninstalled Grisoft AVG Free and all is well! So I
reinstalled AVG and same problem occurred, I tried unregistering the dll as
per your instructions but the problem still occurs. I need an anti virus
program, so any ideas? And, I've used AVG with Office 2003 millions of
times, why only on this new laptop does this happen?

Thanks to all for the help by the way!!!


"Graham Mayor" <gmayor@xxxxxxxx> wrote in message
news:evZFyPLTGHA.5104@xxxxxxxxxxxxxxxxxxxxxxx
The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in
the AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows > Start
> Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll"


--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Nick wrote:
Yes, it's from Word, it says something like this:

"An AntiVirus Program on your computer has reported a virus in this
document. This could be caused by the virus software being out of
date....."
Even if I create a brand new document, save it (and get prompted about
Normal.dot) as soon as I save the new doc, I can not open it!


"JoAnn Paules [MVP]" <jl_paules@xxxxxxxxxxx> wrote in message
news:hKKdncCpKIgZ84LZRVn-gw@xxxxxxxxxxxxx
Are you sure it's coming from Word? Word doesn't do virus checking.

--

JoAnn Paules
MVP Microsoft [Publisher]



"Nick" <news@xxxxxxxxxxxxxx> wrote in message
news:Olc5sRJTGHA.736@xxxxxxxxxxxxxxxxxxxxxxx
Thanks..I'll try the advice on that link. I still wonder why Word
reports a virus, even if I temporarily disable the virus software,
the warning comes from Word (Office) it self!



"Suzanne S. Barnhill" <sbarnhill@xxxxxxxx> wrote in message
news:uf6eNLJTGHA.4920@xxxxxxxxxxxxxxxxxxxxxxx
See "Word prompts me to save changes to the Normal.dot template"
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Nick" <news@xxxxxxxxxxxxxx> wrote in message
news:uz64X7ITGHA.5464@xxxxxxxxxxxxxxxxxxxxxxx
This is a strange one.

Just installed Office 2003 on my new laptop. Old laptop was
stolen :( At first everything was fine but now if I open Word, or a
document in Word
two things happen:

1: Everytime I close Word, no matter what, it asks to replace
Normal.dot

2: Every document I open, or TRY to open, whether Word or any
other Office
app, I get a warning saying a virus program on my computer has
detected a
virus in that document and I am not allowed to open.
Effectively I can no longer access ANY of my Word (or any other
types) of
document.

I seriously need advice on this.

Thanks in advance

Nick - Australia




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