Re: Viewing templates is EXTREMELY slow - HELP!

If I just browse using Windows Explorer it's fast. Just as fast as
looking locally (almost, anyway.) I think the problem is with some
kind of viewing or view caching it's trying to do but I can't be
certain. What stumps me is with Windows 2000 Pro installed it's fast.

It might be just a coincidence but I think Word 2003 is doing
something extra when it's building a list of template files. I can
only guess that its not caching anything on the client side but I
really don't know enough about what's happening behind the scenes when
Word looks at the Templates folder for a list of available templates
to choose from.

-Fran-

On Sun, 23 Oct 2005 17:36:25 -0400, "Anne Troy"
<ng@xxxxxxxxxxxxxxxxxx> wrote:

>Fran: Does it take as long if you put a SHORTCUT to that folder on the local
>PC? Just checking. I'm not on a server, so I can't test.
>************
>Anne Troy
>www.OfficeArticles.com
>
>"Fran >" <<fran> wrote in message
>news:1pvnl1dbjscm8ir14qkdr8h57i5v8tp4o5@xxxxxxxxxx
>> We had all of our templates for our legal secretaries stored on their
>> local machines. Then, for backup and security purposes we moved them
>> all to our server (a Windows 2000 server.)
>>
>> When using File : New (from Template on my computer and navigating to
>> the server share) was pretty fast (not AS fast but hardly noticeable.)
>> The client workstations were running Windows 2000 Pro and Office 2000.
>>
>> We upgraded the workstations to Windows XP (sp2) and upgraded Office
>> 2000 to Office 2003. Now when they try to do the same thing : FILE :
>> NEW (from template on my computer and navigate to the same network
>> share) it takes from 60 to 90 seconds JUST to get a list of all the
>> templates. If they click on one of the tabs it takes another 15
>> seconds! This performance is HORRIBLE.
>>
>> If I copy all of the templates back to the local computer they are
>> fast again but I've lost shared resources and I cannot back them up
>> from the server side without writing scripts to copy all of the files
>> back to the server (not a very good alternative.)
>>
>> What can I do to fix this problem????
>>
>> Any suggestion is appreciated.
>>
>> -Fran-
>>
>>
>

.

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