Re: Word 2003 User's Guide
From: Pat Garard (apgarardATbigpondDOTnetDOTau)
Date: 01/16/05
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Date: Mon, 17 Jan 2005 08:01:28 +1100
G'Day Suzanne,
I find your comments very informative - had no idea
that MS had so dynamic an approach.
However Beginner Education (BE) is just as important
to me as UA.
BE (for me) is a form of Product Description,
covering topics like:
Here is Word, its MAIN features are...
It will do this.....if you......
As a start, the best way to........however you may also...
(The first Book I bought on Word (v6 - Que?) ran to
1400 or 1600 pages and I never needed another.)
UA (for me) covers topics like:
When I try to use this feature.....this happens.....why?
I am unable to......as advertised....why?
I note that.....Word can.....I need more information.
There seems to be a bug...... (and sometimes there is!)
I strongly believe that the "Boxed" version of Office
should include the PDF versions of...
MS Press - Word xxxx Inside Out
MS Press - Excel xxxx Inside Out
MS Press - Outlook xxxx Inside Out
:
(Each Book includes a PDF copy of itself on the
accompanying CD already.)
As an example, Office 97 Pro came with a printed
book "Developing Applications with Access 97". It
covered (the then NEW) VBA in Access, and was a
priceless guide to Access at that time. It used the
two sample database apps as its basis, and would
STILL give an excellent grounding in the product.
There was an HTML version on the CD. I used it
as a training resource for many years.
I was refused permission to distribute it free to
trainees then and recently - although it has never
been offered for sale.
-- Regards, Pat Garard Australia _______________________ "Suzanne S. Barnhill" <sbarnhill@mvps.org> wrote in message news:uIA1Mj%23%23EHA.3840@tk2msftngp13.phx.gbl... > The current thinking on what Microsoft calls User Assistance is that it > should be dynamic. For that reason, even the offline Help file is somewhat > limited (and being increasingly pared down to the most-often-searched-for > information. The rest is available online. If you have a persistent (or > even > convenient) connection to the Internet, this can be quite handy because > Microsoft is continuously adding new Help articles that will be found by > searching online through your built in Help task pane. The UA people meet > monthly with Word MVPs to determine the current "pain points" and FAQs so > that they (and we) can write new articles to address them. > > If you don't have constant, easy, or fast access to the Internet (as we > keep > futilely emphasizing to MS is the case for many users), this can be a > bummer. One thing we have repeatedly suggested to MS is that the added > content be made available in the form of downloadable updates to the Help > file. Perhaps this will be incorporated in a future version. > > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USA > Word MVP FAQ site: http://word.mvps.org > Email cannot be acknowledged; please post all follow-ups to the newsgroup > so > all may benefit. > > "Terry Drewes" <tmdcad1NOSPAM@REMOVETHIScomcast.net> wrote in message > news:O1HJwE4%23EHA.2608@TK2MSFTNGP10.phx.gbl... >> Hi TF! >> >> That's a bummer! :-( ...Just about every other software program gives >> you a PDF on the installation CD to view and print out a User's Guide. >> Oh well. >> >> Ciao! >> ~Terry >> >> >> >> TF wrote: >> > Terry >> > >> > No manual comes with Word or Office - just a quick install guide. There > are >> > many tutorials on line under Help - but even these aren't that easy to > find. >> > >
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