Re: normal.dot
From: Stella (anonymous_at_discussions.microsoft.com)
Date: 07/26/04
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Date: Mon, 26 Jul 2004 12:33:21 -0700
Hi Shauna!
Thanks for the reply. I just want to clarify where I'm
going and how I'm getting there for the search. When I use
Windows Explorer to get to the search function I started
with Start/Programs/Accessories/Windows Explorer/clicked
My Computer/then did a "Search"(?) from the search icon in
the toolbar above. Is this one of the ways? Also when I
double click the "My Computer" icon on the desktop as you
suggested, also do a search from the toolbar icon there?
Are these 2 ways any different than performing the search
function from Start/Search? Real simple questions, I know
but I do appreciate the answers a bunch! Thanks!
Stella
>-----Original Message-----
>Hi Stella
>
>Try this.
>
>1. Close Word.
>
>2. Use Windows Explorer (or, on the desktop, double-click
My Computer). Find
>all the normal.dots on your machine.
>
>3. If they've got shortcut arrows, delete them. If they
don't have shortcut
>arrows, re-name them to oldnormal.dot.
>
>4. Turn off your computer, and then turn it on again
(strictly speaking,
>this shouldn't be necessary, but we may as well just be
sure!)
>
>5. Start Word. It will create a new, clean normal.dot for
you.
>
>Word should now start properly. If you had customizations
saved in
>normal.dot (eg toolbars, or macros), you can copy them to
your new
>normal.dot using Tools > Templates and Add-ins >
Organizer.
>
>If you continue having trouble opening Word, see
>
>Problems opening Word
>http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.h
tm
>
>Hope this helps.
>
>Shauna Kelly. Microsoft MVP.
>http://www.shaunakelly.com/word
>
>
>"Stellad" <anonymous@discussions.microsoft.com> wrote in
message
>news:3c9d01c47283$0ddac5a0$a501280a@phx.gbl...
>> After moving some files and folders around in My
Documents
>> and deleting and renaming some I started having problems
>> with normal.dot. I also was "clicking around" in Word
>> around the same time. I assume one of those things
>> started my problems. I read some articles and message
>> boards and sort of understand what normal.dot is and
>> perhaps what happened. What I don't understand is how
to
>> fix the problem I've created and put things back the way
>> they were. Obviously I'm hoping for a siimple solution
>> (Hah!). If anyone has suggesstions or instructions I
>> would definitely appreciate it. Since this is real new
>> territory for me, simple step-by-step instruction would
>> also be app.
>>
>> Here's the order of what happens:
>> -Open My Documents Folder
>> -Try to close MS Doc folder
>> -Pop up box says "File in use by another app or user
>> (C;\Windows...\Templates\Normal.dot) I clicked OK
>> -Save As box appears (Save in: Templates and File Name
>> Normal.dot)
>>
>> I've chosen Cancel since I didn't really know what it
meant
>>
>> -I try to close blank MSW doc that's left
>> -Pop up box says" Changes have been made that affect
global
>> template, normal.dot. Do you want to save?
>>
>> I've chosen No again since I didn't know what it meant
or
>> what would happen.
>>
>> -Back to my Documents folder
>>
>> Things I've "experimented" with (eek!)
>>
>> 1) When Save as box appeared there was a Legal Pleadings
>> folder, Business Doc folder, Normal.dot MSW file and
>> "shadowy-like" normal.dot file. I deleted
the "shadowy"
>> one. Don't know if I should have but nothing
happened
>> one way or the other I hope.
>> 2) When I did a Search for Normal.dot 3 files showed, 2
>> with shortcut arrows. If I double-clicked any, a
blank
>> MS doc would show. Couldn't close it unless I used
>> Control/Alt/Delete. It would show as Doc 1,2,3, etc.
>> Tried it up to 9.
>>
>> I apologize for the length of this. I figured more
>> details were better than not enough. Thanks a bunch for
>> any help
>>
>> Stella
>>
>>
>
>
>.
>
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