Re: Word won't send email merge

Tech-Archive recommends: Fix windows errors by optimizing your registry



This question comes up from time to time, but unfortunately no-one seems to know the cause of the problem.

If you can switch to using a plain text e-mail and deal with the security questions, that will probably function.

Otherwise, the best I can suggest is that you follow the general troubleshooting steps described in

http://support.microsoft.com/kb/813514/en-us

I would probably try the safe mode option first, and ay particular attention to the items concerning your Outlook Profile.

If that, or anything else, leads to a resolution, plase post back here! (NB, the people in here are volunteers who do not work for Microsoft)

--
Peter Jamieson
http://tips.pjmsn.me.uk

"VUemily" <VUemily@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:4F68B2B5-630A-49E5-AB4D-A1700A79B7C4@xxxxxxxxxxxxxxxx
I just switched to Office 2007 at work, and I am in the middle of a huge
email merge where I send out 500 emails a day using this feature. I have done
it fine three times in my old Windows 2003, but I went to go do it today with
Office 2007 and Word went through and acted like it was sending it, but
nothing showed up in my Sentbox or Outbox. I also got no replies or
bounces....what is happening and how do I fix it?


.



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