APPCRASH - Microsoft Office Word has stopped working

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When I use Mailmerge - Envelopes, after printing the envelope and close Word
2007, I get the following message.


Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6211.1000
Application Timestamp: 46d4a7df
Fault Module Name: hpz3r4v2.dll
Fault Module Version: 61.63.248.0
Fault Module Timestamp: 45bdb917
Exception Code: c0000005
Exception Offset: 00046038
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

But if I use the Popular Command, "Envelope & Label Wizard" instead
Mailmerge and Fax - Envelope,

Word 2007 Close without any problem.

Please your help will be appreciated.



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