Re: Mail Merge doesn't work - HELP!!

Any other suggestions?

Not really - quite a few people have reported a problem where e-mails either
go missing altogether (are not sent and do not appear in the Outbox) or get
stuck in the Outbox, but I don't think I've ever seen a case where there is
no "To" in the e-mails in the Outbox.

I can only refer you to some of the possibilities I've posted in the past,
and most of these actually refer to a different problem of "disappearing
emails" (see below). I don't suppose it makes any difference whether you
specify HTML, plain text or attachment?

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"Disappearing emails" is occasionally reported but there seems to be no
single obvious reason for it, so if you do discover the reason in your case
it would be helpful if you could post back. Some things to look at and/or
try:
a. is Outlook the default Mail program (IE Tools|Internet Options|programs)
?
b. Check Outlook Tools|Options|Other|"Advanced options"|"Enable mail
logging (troubleshooting)". Then restart.
c. if you have a COM Addin called bxAutoZip (see Outlook
Tools|Options|Other|"Advanced Options"|"COM Addins") disable it temporarily.
(If you have other addins and disabling them will do no harm, I'd do that
too).
d. make sure you know where your .pst file is, make a backup copy, and run
the SCANPST.EXE utility - on my system it's in

C:\Program Files\Common Files\System\MSMAPI\1033 )
e. ensure you only have one mail profile (Control Panel|Mail|Show
Profiles)
f. recreate your Outlook profile (I don't have a good set of instructions
for that right now)

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Peter Jamieson

"NCSteve" <NCSteve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8C990C5E-59B7-4690-81A7-CFBD3DDED233@xxxxxxxxxxxxxxxx
Peter, thanks for the reply. Yes I do get the dialog box and the email
field
is in the "To" box. The same field is in the body of the letter and when
I
preview the merge it is pulling the valid email addresses into the letter
as
expected.

Everything looks good with the exception that the emails don't get sent
out.
Any other suggestions?

"Peter Jamieson" wrote:

When you merge to e-mail, you should see a dialog box that prompts for
"To",
"Subject line" and "Mail format". Are you filling in the "To" field? Does
the "To" field definitely contain a valid e-mail address, and is it
getting
through to Word (not everything in an Excel *** necessarily does, but
you
can check by temporarily inserting the same field as a MERGEFIELD in your
mail merge main document, merging to a new document and seeing if the
addresses get through as expected.

Peter Jamieson

"NCSteve" <NCSteve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:84604784-F40A-4FEA-A424-638DAF643917@xxxxxxxxxxxxxxxx
When I use and run the mail merge (email throught Outlook 2003) from
Word
2003 it goes thru the motions but does not send anything. When I run
the
mail merge from Outlook I get the error "there must be at least one
name
or
distribution list in the To, Cc, or Bcc box." when I hit the send
button.
I
have run detect and repair but to no avail. I am using and Excel
work***
as the data source and everything is there in the preview. It just
won't
send the emails.






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