Re: letter content become ALL CAPS when mail merged
From: Peter Jamieson (pjj_at_KillmapSpjjnet.demon.co.uk)
Date: 05/06/04
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Date: Thu, 6 May 2004 07:08:46 +0100
First, check the obvious - does the text have Caps/Smal Caps applied to it?
Is the text generated by a field which has a \*Mergeformat or \*Charformat
or other switch which might apply that format?
Does this font come in several different varieties? If so does the user have
them all installed? I would compare the font list with the list on another
machine, and open one of the offending documents and look at Word
Tools|Options|Compatibility to see if Word is substituting any fonts.
-- Peter Jamieson "HT" <hhpt@hotmail.com> wrote in message news:8c4a80db.0405051320.66b42e52@posting.google.com... > Hello, > I'm hoping someone has experienced this problem and offer me some > advice. I created some mail merge template letters in MS-Word which > reside on a web application. The users can click a link to do the > mail merge, which would display the letter with fields such as their > name, address, phone number filled in. The problem is when one > particular user selects to do a mail merge, the content of the letter > they see is all in CAPS. I have no idea what could be causing this > because I cannot duplicate the problem on any machines. I even tried > duplicating it using this user's login ID, but still no luck. I'm > thinking it might be his MS-Word configuration, but it doesn't happen > with all letters, so it's kind of confusing. Is there anything I > should look for? Is there a way to configure MS-Word to display > letters in all CAPS for specific fonts? The reason is that the > letters which are affected are using font AmeriGarmnd BT and the ones > working fine are using font Times New Roman. I would really > appreciate any help or advice. > > Ken
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