Re: Help! A Word file seems corrupted!

Odd, though, that the converter would kick in when you open the file as an attachment but not when you open it in Word directly. Still, converting it to .doc is probably the best solution, since there's no guarantee that MD#2 would be able to open a .docx file.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Joe McGuire" <mcguirejw@xxxxxxxxxxx> wrote in message news:O1x53rLKKHA.4392@xxxxxxxxxxxxxxxxxxxxxxx
Wait--I think I found the problem. I now realize that the document I got was a *.docx file, which I had opened from Outlook and read but probably did not save using Word 2003. Instead I probably saved it directly from OL which means it was saved as a Word 2007 file. I thought I had downloaded some sort of Micrososft Word thing that allowed me to open and work with Word 2007 docs but obvoiusly it either went missing or doesn't work. In any event I found the original e-mail, opened the *.docx attachment and then saved it as a *.doc file. I can open THAT file with no problem.

"Joe McGuire" <mcguirejw@xxxxxxxxxxx> wrote in message news:%23LDpYlLKKHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
Help! I received a doctor's report as a Word file 2-3 weeks ago. It worked fine then. Now that I e-mailed it to another doctor (Doctor #2) yesterday (without trying to open it) I see that something went wrong in the interim. Neither of us can open it! When I click to open it I get a Word "File Conversion" window filled with garbage characters. This is the same screen I get when I accidentally try to open a non-Word file, e.g., a pdf file, in Word . Whether I click Windows default, MS-DOS or Other I get the same result--a screen of garbage characters. I am using Word 2003 (and Outlook 2003). I need to get a readable copy ASAP to Doctor #2. I can probably get the original sender to re-send it again, but not until Monday, which will be too late! This thing started as a Word file (I have no idea of the version) but it obviously got corrupted somehow in my computer!





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Relevant Pages

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