Re: Potential MAJOR bug in KB969604?
- From: "Suzanne S. Barnhill" <sbarnhill@xxxxxxxx>
- Date: Mon, 15 Jun 2009 09:13:59 -0500
Well, let's hope the PG will be more responsive to Steven Du's email than they have been to the reports on Connect.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org
"ThirtySix Software" <ThirtySixSoftware@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:10F90CF7-2E2B-4198-9406-55322DB5E403@xxxxxxxxxxxxxxxx
FYI, I got this reply from MS on the Partner forum:
Dear Partner,
Thank you for posting in our Partner Online Technical Community.
From your description, I understand that any document variables in the
document become corrupt after installing the update KB969604 for Word 2007.
The document variables become normal after uninstalling the update KB969604.
If there has been any misunderstanding, please let me know.
I am sorry for any inconvenience you have encountered. According to the
steps you listed, I am able to reproduce the issue after installing the
update KB969604 on my test machine. To address your concern, I have sent an
email to our Product Team to report this issue.
In the meantime, you are also welcomed to provide your feedback directly to
the product groups via the link below:
https://support.microsoft.com/common/survey.aspx?scid=sw;en;1214&showpage=1&WS=Wish&url=http%3a%2f%2fwww.microsoft.com%2fireland%2fcontact%2f
If there is any update, I will post it in the community.
--------------------------------------------------------------------------------
Best regards,
Steven Du
Partner Online Technical Community
"Chris" wrote:
This is not a "Potential Major bug" it is very real and very Major. It will
be affecting 1000's of applications world wide. This update needs to be
withdrawn by Microsoft immediately.
"DavidP" wrote:
> Affecting us, too. Extremely serious. Anyone know how to beat on > Microsoft's
> door.
>
> "Jay Freedman" wrote:
>
> > Yes, it is known -- at least out here in the world outside the > > Microsoft campus.
> >
> > We reported this bug last month when the suspect part of the update > > was
> > available only as a hotfix (http://support.microsoft.com/kb/969961). > > That report
> > is still open and unacknowledged. Despite that report, the hotfix > > evidently was
> > rolled into the security update's general release.
> >
> > --
> > Regards,
> > Jay Freedman
> > Microsoft Word MVP FAQ: http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the > > newsgroup so all
> > may benefit.
> >
> > On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software <ThirtySix
> > Software@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
> >
> > >KB969604 for Word 2007 was released on 6/8 and was installed on my > > >machine a
> > >couple days ago. Since then, any time I save a document in Word > > >2007, any
> > >document variables in the document become corrupt. If I uninstall > > >KB969604
> > >then the problem goes away. When I reinstall KB969604 the problem > > >comes back.
> > >
> > >With KB969604 uninstalled, doc variables are properly saved in the
> > >settings.xml file as below:
> > >
> > ><w:docVars><w:docVar w:name="MyVar" w:val="This is a test value for > > >a
> > >variable"/></w:docVars>
> > >
> > >However, with KB969604 installed, doc variables become corrupted > > >when saved.
> > >For example:
> > >
> > ><w:docVars><w:docVar w:name="MyVar"
> > >w:val="d???_?????????Ä?????????????"/></w:docVars>
> > >
> > >We've been able to reproduce this on multiple machines.
> > >
> > >You can use the steps below to reproduce this:
> > >
> > >* See if this KB is installed (it was released on 6/8) ... if not, > > >it can be
> > >installed from here:
> > >
> > >http://www.microsoft.com/downloads/details.aspx?familyid=7e205108-4c28-4cab-a4d0-4ed3fd696473&displaylang=en
> > >
> > >* Open a Word 2007 doc and create a doc variable ... you can do this > > >by
> > >creating a simple macro from the Developer tab, then execute the > > >macro ...
> > >the macro just needs to be this:
> > >
> > >Sub Macro1()
> > > ActiveDocument.Variables.Add Name:="MyVar", Value:="This is a > > > test value
> > >for a variable"
> > >End Sub
> > >
> > >* Save and close your doc ... change the file extension to "zip" and > > >unzip
> > >it ... open the "~/word/settings.xml" file and see if your variable > > >is valid
> > >or not.
> > >
> > >* If it's corrupted, then uninstall the KB from Add/Remove programs > > >(make
> > >sure the "Show updates" checkbox is selected at the top of the > > >dialog).
> > >
> > >* Repeat the above steps with a new doc and see if your variable is > > >corrupted.
> > >
> > >If this is a defect, then it's a major one as all doc variables > > >become
> > >corrupted on save. Note that the variables only become corrupted on > > >save ...
> > >in memory, the variables are fine ... it's only when the docx is > > >written out
> > >that they become corrupted.
> > >
> > >Can others reproduce this?
> > >
> >
.
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