Re: Can't email from Word 2002 with Outlook Express

Glad you managed to fix it.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Tommy wrote:
Hello, I checked all of the WIN.INI files and the Mail text value was
there, I also checked the registry in Windows messaging subsystem and
it was also there.

I have laptop with all the same programs OS etc....and word email with
outlook express very well..........so at this point I when to the
windows messaging subsytem and compared both computers the laptop and
the main computer of the key etc....

I found on the main computer a applications (it had only one key
marked deflaut) folder above the MSMAPIAPPS FOLDER, I delete
it.............then I checked the the MSMAIAPPS FOLDER keys on both
computers and found that the main computer (the problem computer) had
several more keys and values than the laptop. So I though since the
laptop works well and having all the same programs, I would delete
the keys that the laptop did not have, there wer several keys as;
CMC=1 with a value data microsoft outlok, MAPI.DLL, MAPI=1,
mapi32.dll, MAPIX=1, MAPIXVER=1.0.0.1, new valve#1

I shut down and restarted, and tryed to email from word and quess
waht it worked great........I tryed it several times and each time it
worked great and the buttons are not shaded out............

So I'm set and the problem is fixed..............I would like to
thank you for all you help and time.
Again thanks, Tommy


"Graham Mayor" wrote:

This is not a Word issue. Word has no ability to send e-mails. It
does so only through the installed email application.

See http://tips.pjmsn.me.uk/t0002.htm with relation to the required
ini and registry entries.

See also
http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

If you are not using Outlook and have no profile setup in that
application, you will not be able to select one in order to use that
application either.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Tommy wrote:
Hello, I followed the process, all when well without any problems,
performed each step, but no help!!!!!!!!!!!!!

Word still has the same problem:
**if I pull up a doc., and want to email, the "mail recipient"
button on the top bar and in the file menu the "mail recipient" is
shaped out and can not select...........however I can select "mail
recipient as attachment" on the top button or on the file
menu.........when I click on this, a window comes up from outlook
choose profile......that is as far as I can get.

**If I click on open in word the window closes up to select a doc.
if I r/click on a doc., sent to "mail recident" it brings up outlook
express and words fine.

I'm sorry I have such a hard issue to fix

"Graham Mayor" wrote:

It seems that Outlook is still the default e-mail handler on your
system, presumably attributable to a registry conflict.
Ok, let's approach this from another direction
In Outlook Express > Tools > Options > General - make this
application the default e-mail handler.
In Outlook > Tools > Options > Other - Uncheck make Outlook the
default program for e-mail.
Close all Office applications. Then see
http://www.gmayor.com/what_to_do_when_word_crashes.htm
From the original Office installation disc, re-run setup and repair
the installation.

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>



Tommy wrote:
Graham thanks so much, but I had already checked that, but I when
back and did it again, but no help!!!

**In word if I pull up a doc., and want to email, the mail
recipient button and field on the top bar and in the file menu is
shaped out and can not select...........however I can select mail
recipient as attachment.........when I click on this, a window
comes up from outlook select profile......that is as far as I can
get.

I know word is pulling up outlook as the default mail handler, but
can find how to change it to outlook express

Any suggestions would be greatly appreciated, thanks Tommy

"Graham Mayor" wrote:

Windows Control Panel > Internet Options > Programs > E-Mail

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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>



Tommy wrote:
Hello thanks so much for the help.....that would be great if it
would work, could you please explain how to do these two
processes. I want to assure that I get it 100% correct!

Thanks so much

"Graham Mayor" wrote:

This is a bit of a two edged sword. If you change Outlook from
the default e-mail application to Outlook Express, you will
lose the ability to use the Address Book in Word, but if you
want to use Outlook Express as e-mail application you must
change the default in Windows and restart Word (Control Panel
Internet Options > Programs).

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Tommy wrote:
I need help!!, this is my first posting, I hope I'm doing it
correctly.

PROBLEM;
Word default mail handler!!!!!, I can't send a word document
or excel document through word with outlook express to a
recipient, the file, and send to mail recipient is shaded out
and will not function. When I click mail recipient as
attachment it brings up a window for me to Choose Profile in
MS outlook.

***I can r/click on the document, send to, mail recipient and
works
correctly bringing up the email window in outlook express.

I am running Windows xp home edition, and was running MS
Office 97,
all worked well, including being able to email from word with
outlook express.

I uninstalled MS office 97, and installed MS Office XP Pro
2002 version, all works well except I can't email a doc using
Outlook express.

I can not find how to change the MS Outlook from being Words
default
mail hander.

**On the file menu, and on the top bar the sent to "mail
recipient"
is shaded out and can not select it.

**I use MS Outlook express as my email handler.

I have checked;
**Internet explorer, programs, HTML editor is Word, email is
set for
Outlook express
Have set up in control panel, internet options, programs, and
selected outlook express.
**Outlook Express is set as default mail handler.
**I have already installed and un-installed MS Office, no
help!!
** Have checked WIN.INI mail in reg. string values and they
are correct

Anyone have a idea, how to get word and excel to use outlook
express
as the mail handler for document,

Thanks,

Tommy


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