Re: Word 2007 Style Inspector and Apply Styles broken

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No, new user profile does not totally fix it either. It too fixes 2 of the 5
problems.

I am having a real issue wrapping my head around the whole computer in safe
mode issue. To me that implies a device driver is loading a bad DLL that
Word is then finding in memory or something equally esoteric.

I am leaning toward a bad DLL somewhere, but I don't have any idea which
one. I am assuming that most of Word is still a win32 app; not .Net
Framework, so I would guess MFC dlls or something. This reminds me of
problems I used to see under Windos 98 with bad (old) dlls installed into
System32.
--
Thanks
Roy


"Cindy M." wrote:

Hi =?Utf-8?B?Um95IGluIEFjd29ydGg=?=,

Since I posted, I have tried the /a option which appears to be the same as
CTRL safe mode. Either of these fix 2 of the 5 broken items. The Apply
Styles and Style Inspector work, but the Styles and Reveal Formatting Panes
do not and the File Location Dialog also fails.

I have also done a remove and reinstall of Office and again with the
expected lack of results. I have found out that starting the COMPUTER in
safe mode does fix all the problems.

I am sure this problem is going to be way too much fun to fix.

Yeah, I think you may be right about that...

I'd start with the fact that starting the computer in Safe Mode fixes the
problem (for the duration of that session). This means either:

- the Word application is corrupt and needs to be repaired (apparently, that's
not the case)
- you have other software on the machine that's interfering
- the Registry or User Profile is corrupt (or a combination)

I lean towards the last, given that starting Word in Safe Mode works
partially. If you create a new User Profile, do things work correctly in that?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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