Re: Printing problems

According to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. You can usually 'unscramble' the display from File=>Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=>Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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JeffH wrote:
Hi,

My organization uses Office XP products on Windows 2000 and Windows XP
desktops. The problem that I am having is that on occasion, usually
about once a week, a few users will experience problems when they
print. The problem they have is that when they select 'File' |
'Print' and select a printer the WYSIWYG on the screen will 'morph'
into something that does not look like a legible document. Sometimes
the letters will look non-proportional and will print that way. On
extreme cases all of the letters will actually look like and print on
top of one another.

I went so far as to take one of these printed documents and scan it
into a PDF image so that I could email it. I'm deploying Office from
an automated install with a transform file and this problem seems to
occur on several different printers. I have tried this on several
different queues (Netware, MS shared, and MS local) and it can be
reproduced from the different queuing models. But it is so sporatic
that I may wait 10 days or so before it happens again.

If you have any suggestions as to what I can look at I'd gladly
appreciate your input.

Thanks in Advance,
JeffH


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