Re: Word 2007 Document Preview Pane

I'm seeing exactly what you're seeing, Ham. I'm using Vista Ultimate. Preview works fine in Word 2003 (which is also installed), and all of my Word 2007 settings are correct for displaying previews. It simply is not working on Word files in Word 2007. It does seem to work fine for Excel files, pictures, and some other file types. For non-previewable items, it correctly says "Preview not available." For Word files, however, it says nothing at all. The preview space is simply blank. It should NEVER be blank.

I just checked another computer (Office 2007 on Vista Home Premium), and preview isn't working for Word files there either.

The method is different when running Word 2007 in Windows XP. There, preview is working fine.

I'm going to explore this some--see if preview is malfunctioning on all of my Vista installations--and see what I can learn. I'll also check with other MVPs to see if they can test this, too, under Vista. I'd never noticed this problem before in Vista RTM, so I don't know if it's a new problem. I do have graphical evidence (screen shots) that it was working correctly in at least one of the Vista beta versions.

I just love a good mystery...

Beth: Are you using Vista or Windows XP? If Vista, are you able to see previews of .doc and .docx files in the file dialogs?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Ham" <Ham@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C2FC7884-C3C3-45D0-B812-4B2C15ADADE7@xxxxxxxxxxxxxxxx
No I have not selected the Save Thumbnails option. Is this required?

My docs are a mix of Word 2007 and Word 2003 created files, and neither type
will show as a preview.

I get the 'Select a file to preview' text in the preview pane, however when
I click on a word file no preview appears, the pane is empty.

Any suggestions would be appreciated.



"Beth Melton" wrote:

Did you select the Save Thumbnails option in the Save As dialog box?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Ham" <Ham@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2C059EE3-9612-4543-88C9-A225778B8CBE@xxxxxxxxxxxxxxxx
>I have a new HP PC running Vista which came with Office 2007 >preinstalled.
> Since purchasing the PC I have licensed Office 2007 and registered the
> product. The problem I have encountered is that Word 2007 will not show > me
> a
> preview of a document file even though I have turned on the Preview > Pane
> in
> the Open File panel. Has anyone else encountered this?




.

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