Re: Cursor problems Wd 2003

Graham, I haven't actually updated the driver yet, but it is a recent driver
-- had a crash not long ago and updated drivers during recovery. I did slow
down the video hardware acceleration, and that didn't change anything.

I'm narrowing this down to a question of document size. These are long
documents, as I said, about 71,000 words each. Whether the cursor is at the
beginning or the ending, it acts up like this when I first open the document.
If I go work another document for a while, then come back to the long
document, the cursor seems to have "settled down." Also, if I copy and paste
two or three chapters into a new document and work on the material in that
shorter format, the problem doesn't occur at all. I don't like doing that,
because sometimes I get confused and work on the wrong document by mistake.

I've checked out the files on my other machine, which still uses Word 2000,
and there is no problem there at all. This is strictly a Word 2003 problem. I
used to have a problem in 2000, whereby when I worked on the bottom line of a
page in Print Layout view, where there was text on the following page, and
tracking was on, the page image kept flickering on and off. I had to go into
Normal mode to work on the bottom line. That drove me crazy. Now, with this
update, I've traded bugs. Instead of that bug I have this one. I either have
to switch documents, or go into Normal view for a paragraph or so until the
cursor settles down, then go back into Page Layout view.

When I get a chance to go the IBM site, I'll download the newer video
driver, if there is one. Last time I checked, a few months ago, there wasn't
one. Microsoft offers a later driver for this chip, but it doesn't have all
the features of the OEM driver, so I use the IBM versions.

RB

"Graham Mayor" wrote:

I can't say I have come across this exact scenario before - but my money is
still on display driver issues.

--
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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Nyco_ork wrote:
Graham,

I do not use Norton AV; I use Trend Micro. I also don't let it run in
the background. I run it manually.

I just tried Safe Mode, and it still happens, so it's not something
external to Word.

RB

"Graham Mayor" wrote:

Do you have Norton AV? Turn off its office plug-in, which causes all
kinds of spurious problems in Word.
Does it do it in Word's safe mode (Press and hold CTRL whilst
starting Word).
If not then the problems are external to Word - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Nyco_ork wrote:
Graham, I'll give that a try, but I'm doubtful that's causing the
problem. The computer is an IBM Thinkpad A31p, with ATI mobility
chip, aamd the driver has been updated several times since I got the
computer. I do some pretty fancy graphics on this and its companion
computer, which is nearly identical. I even do DVD editing and
authoring, as well as Photoshop graphics, with no problem. I don't
see how it would choke on a Word Processor cursor. But as I say,
I'll check for updates.

Since I posted the first message, I think I've found a small clue.
I'm working my way through one of my long documents, and the edits
are building up. (But turning off tracking edits did not help the
problem.) I am now nearing the end of this manuscript, and am
jumping to my new edit points when I first load the document, using
the document map. The problem seems to occur when I first start
working. After a while the cursor "reappears." It seems as if the
cursor is "working" its way from the beginning of the document to
the new work location, and it finally gets there.

FWIW, I've also tried checking and unchecking the "smart cursor"
box in Options, and that made no difference either.

This is maddening. The main reason I upgraded was a couple of bugs
in 2000 -- it wouldn't do a proper "Document compare" of these large
documents, and the comments kept corrupting the documents. (I had
lots of comments, and if I printed them, the program added locating
page numbers to the comments, but then wouldn't update the page
numbers in subsequent revisions. Eventually the file got corrupted.)

I had hoped that by waiting to the end of the 2003 cycle, the bugs
would be worked out. I guess I was being overoptimistic.

RB

"Graham Mayor" wrote:

The problem is most likely to be caused by an adverse interaction
with the display driver. Word 2003 makes bigger demands on the
screen driver than did 2000. You could start by updating the
display driver and/or reducing its hardware acceleration.


--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

Nyco_ork wrote:
I am now experiencing the problems I have seen others post on this
forum, about the cursor disappearing in Word 2003. Actually, the
problem is even more complicated than a disappearing cursor.
Sometimes I have a double cursor. Sometimes the double cursor
straddles a letter at a time (cursor on each side of the letter).
Sometimes one part of the double cursor (nonblinking) stays at one
point on the page and the other part (blinking) is located where I
want to work. Those things are odd, but I could live with them, I
guess -- although the double cursor, when the two parts are two
close together, has confused me at times.

The worst thing is the disappearing cursor. It seems to happen in
the Print Layout view. If I go to Normal view, I can see it again,
but I don't like working in Normal view, and I have very long
documents I'm working with. When the cursor disappears, I can't
tell where I'm working anymore. I can still type; in fact, it
follows along as I'm typing, but when I stop typing, the cursor is
gone, and I'm not sure I can begin typing again.

I've tried all the fixes listed in the forum, and some that
aren't: gone to 500% zoom and back; loaded Word using the Winword
/a command line; copied and pasted my documents to new, blank
forms; shut the program down; modified the styles being used in
the documents. It doesn't even help if I remove all the styles
except the default text setting, which is 12 point Bookman ITC
Bookman Light, a Windows built-in font that has never had
problems before.

These files were imported as Word 2000 files. I never had problems
like this in Word 2000.

I should add that this problem is quite erratic. When it shows up,
it won't go away, even if I close and reopen the program. Other
times it doesn't happen so often, or it goes away after a while.
Totally baffling.

Any help would be appreciated.

RB



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