Re: Word points to wrong NORMAL.DOT...?

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On Thu, 21 Sep 2006 17:35:09 -0400, Kenneth
<usenet@xxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

On Thu, 21 Sep 2006 15:32:14 -0400, "Jay Freedman"
<jay.freedman@xxxxxxxxxxx> wrote:

I think you'll find that there really are two Normal.dot templates, but one
of them is in a hidden folder.

The default installation places your User Templates location at C:\Documents
and Settings\<your login name>\Application Data\Microsoft\Templates, and
puts the default Normal.dot there. The Application Data folder and
everything under it are marked as Hidden. Unless you change a setting in
Windows Explorer, you can't search or browse to anything there.

To get access, open Windows Explorer and click Tools > Folder Options >
View. Select the option "Show hidden files and folders" and click OK. Now
rerun your search for Normal.dot, and delete the one you find under
Application Data.

Hi Jay,

I thank you for your suggestion, but I already have "Show
hidden files and folders checked."

Any other thoughts about this?

Sincere thanks,

It does sound like you have things set up right, and I don't have any
real handle yet on what's gone wrong.

One thing that I need to ask is, how did you create the Normal.dot in
the F:\Templates folder? Did you copy/paste or move the Normal.dot
that Word originally created elsewhere, or did you delete the original
after changing the User Template setting and force Word to recreate it
in the new location, or was there some other procedure? It could be
important to know exactly how that file came into existence.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
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