Re: Normal.dot template Failure (corruption)
- From: Liela <Liela@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 24 Apr 2006 19:03:01 -0700
Charles:
Thank you for your response but it's not just the sqaure I am concerned
with. It's what is happening in the background. And as I re-read my
question I failed to state this portion, there was no normal template when I
went to delete it. So while the square is there and appears to be the cause
of the corruption, I think the greater issue may lie in why is the Normal not
replicating itself upon deletion or better still how can Word function with
it being non-existent in the users profile. (In all cases referenced Normal
was not in the profile).
"Charles Kenyon" wrote:
Small square?.
This may be normal - no problem. You may just be noticing it for the first
time. It could be a marker of paragraph formatting.
If using Windows XP see: You may experience problems in Windows Explorer or
in the Windows shell after you install security update MS06-015
http://support.microsoft.com/?kbid=918165
If you aren't comfortable with editing the Windows registry yourself, then
go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item
No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run
the script to automatically modify your registry as described in KB918165.
You may need to temporarily disable your antivirus program in order to run
the script.
A revised version of the update is supposed to be released on Tuesday, April
25, to fix these problems.
--
Charles Kenyon
Word New User FAQ & Web Directory: http://addbalance.com/word
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide
See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
My criminal defense site: http://addbalance.com
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"Liela" <Liela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:15010C08-0B98-41B0-83E4-DBDA49744EAC@xxxxxxxxxxxxxxxx
Ok I have a weird one here. I have had several users open word documents
and
while they are working in them, they freeze and have to restart. Upon
further investigation I found that in each case there was a small square
in
the users document and that same square appears even when the user opens a
new document. So when I attempted to replace the users normal template,
the
user did not have a normal template. I know it sounds crazy but it's
true.
So I copied a Normal.dot template from another location and the users
worked
fine. Now, please note I am NOT working in a vanilla Word environment.
We
are running on a Thin Client Server in a Citrix environment with several
home
made macros to produce certain things in Word. Any help anyone could be
would be great!
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