Re: Weird instances of Normal Failure (corruption)
- From: "Charles Kenyon" <wordfaq@xxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 24 Apr 2006 15:50:33 -0500
See response to duplicate post.
"Liela" <Liela@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:76A3D4E0-1085-4DDE-925E-C63C7AAC4068@xxxxxxxxxxxxxxxx
Ok I have a weird one here. I have had several users open word documents
and
while they are working in them, they freeze and have to restart. Upon
further investigation I found that in each case there was a small square
in
the users document and that same square appears even when the user opens a
new document. So when I attempted to replace the users normal template,
the
user did not have a normal template. I know it sounds crazy but it's
true.
So I copied a Normal.dot template from another location and the users
worked
fine. Now, please note I am NOT working in a vanilla Word environment.
We
are running on a Thin Client Server in a Citrix environment with several
home
made macros to produce certain things in Word. Any help anyone could be
would be great!
Thanks!
.
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