Re: "save as" and "open" do not respond in MS Word

See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015".

prabu.ganesh@xxxxxxxxx wrote:

While trying to open or save documents in MS Word 2003 (and Excel), the
dialog box doesn't respond, even after waiting for 6 to 7 mins.
Microsoft's troubleshooting site said that it could be due to a
persistent mapped drive, but I disconnected and reconnected the drives
to no avail. I did all the basic diagnostics like running spyware,
defragmenting, restarting, but haven't yet re-installed Office 2003
because I'm waiting for a better solution. Please HELP!!!


.

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