Re: I can't open any Word files, it tells me they are "unavailable

Tech-Archive recommends: Fix windows errors by optimizing your registry



You're not trying to remove Norton AntiVirus, just disable the Office
Plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"chichama" <chichama@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8EA1CF90-01A7-4392-A058-DC34AD47C6A5@xxxxxxxxxxxxxxxx
> When I try to remove the norton, it tells me it can't access all
> users/desktop. I also don't have NAV in my system tray.
>
> "garfield-n-odie" wrote:
>
> > If you're using Symantec/Norton AntiVirus, try disabling the
> > Office Plugin that comes with it. See
> > http://support.microsoft.com/?kbid=329820 "How to use Office
> > programs with the Norton AntiVirus Office plug-in" for more
> > information.
> >
> > chichama wrote:
> >
> > > I've rebooted.
> > >
> > > I've uninstalled and reinstalled my Microsoft Software.
> > >
> > > I've checked for viruses and spyware.
> > >
> > > I created a new document, saved and closed it, then tried to open it,
and
> > > again got the message that the file is unavailable.
> > >
> > > I just used these files yesterday!
> >
> >

.



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