Re: My Word 2000 templates lock up Word 2003

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They may have installed Norton AV correctly! Norton AV causes problems, or
at least the Office Plug-In causes problems.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"jswesq" <jswesq@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:86FB9EF5-D282-4988-B4D8-3D99C8A863BB@xxxxxxxxxxxxxxxx
> Turns out it was something to do with Norton Antivirus. I could not open
> any
> office 2000 documents, word, or excel. I noticed a virus checking message
> at
> the bottom of the screen. I got suspicious, and I deleted Norton, which
> was
> a trial version, being that this was a new computer. Everything then
> worked
> fine.
>
> P.S. Toshiba support was terrible. They had me one keystroke away from
> wiping out my whole hard disk and starting over to fix the problem, (for a
> 3
> week old top of the line laptop) rather than make the effort to figure out
> what was going wrong. (they must not have installed Norton correctly.) I
> can't tell you how catasrophic that would have been.
>
> Thank you for taking the time to answer.
>
> "Cindy M -WordMVP-" wrote:
>
>> Hi =?Utf-8?B?anN3ZXNx?=,
>>
>> > I created templates in Word 2000 that migrated from earlier versions of
>> > Word.
>> > They include toolbars, styles, macros, etc. this includes the Normal
>> > Template. When I tried to start Wood 2003 with my normal template,
>> > Word
>> > locked up. I moved my template and renamed it to allow a new Normal
>> > template
>> > to start, and Word started right up. When I tried to use the organizer
>> > to
>> > move over my toolbars, etc. to the clean normal tempalte, Word locked
>> > up
>> > again. This happens with any of the templates that I previously
>> > created.
>> > How to I use my old templates, or at lease extract my toolbars, styles
>> > and
>> > macros that I spent HOURS creating?
>> >
>> Difficult, if things are damaged at this level in the internal binary
>> structures. Do you still have a machine with the older version of Word
>> installed
>> that can open these files?
>>
>> Cindy Meister
>> INTER-Solutions, Switzerland
>> http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
>> http://www.word.mvps.org
>>
>> This reply is posted in the Newsgroup; please post any follow question or
>> reply
>> in the newsgroup and not by e-mail :-)
>>
>>


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