Re: Blank and/or garbled docs - very large fonts
- From: "Jazz" <Jazz@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 26 Aug 2005 08:59:02 -0700
Truthfully, haven't tried that, but I'll connect to that server and test on
my box - I have the same system setup.
"Anne Troy" wrote:
> Sounds to me like a printer driver issue. Do the same documents exhibit the
> same behavior on another PC?
> ************
> Anne Troy
> www.OfficeArticles.com
>
> "Jazz" <Jazz@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:335A0522-EA3A-41BA-896E-F533A0CAE97B@xxxxxxxxxxxxxxxx
> > VERY strange problem I have not seen in the past.
> >
> > I work on a help desk as MS Office support. I have 2 clients from the
> > same
> > site with Word documents saved to a network server. The document
> > properties
> > show the number of characters and different sizes of files - there is
> > obviously data in their files - but when opened, the pages appear to be
> > blank. I tried all views, made sure TOOLS>OPTIONS showed hidden text, and
> > the other appropriate settings. I couldn't get anything to select by
> > using
> > ctrl+A, show/hide revealed nothing. It wasn't until I placed the doc in
> > Master Doc view that I noticed (after scrolling down)that the fonts were
> > appearing to be 500pts large(est.) but the zoom was set to 100% and the
> > formatting toolbar reflected no font or style or font size. Print preview
> > shows nothing.
> >
> > All the letters of the words are showing on top of one another as though
> > the
> > kerning was set to a negative number. I have never seen Word do this - we
> > are in Office XP SP3 on an XP box. I was not able to resize the fonts to
> > make them appear normal - it is as though Words normal tools are useless
> > to
> > reformat the docs.
> >
> > This is affecting every single one of these user's files on the server -
> > we're talking years worth of work. I suspect more calls to come - anyone
> > seen or heard of something like this? The only new installation/upgrade
> > to
> > user's machines was the patch for the ZOTOB worm.
>
>
>
.
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- Blank and/or garbled docs - very large fonts
- From: Jazz
- Re: Blank and/or garbled docs - very large fonts
- From: Anne Troy
- Blank and/or garbled docs - very large fonts
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