Re: Microsoft should respond to all the suggestions

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But probably >90% of original posts (questions and suggestions) come from
various Web portals; the answers mostly come from the "regulars," who use
newsreaders. This is understandable. If you're going to try to read hundreds
of posts a day in dozens of NGs, you *have* to use a newsreader, but if you
just want to ask one question, you don't want to learn how to use a new app
(newsreader), then download thousands of messages in order to search for an
answer (ideally) and then, if necessary, post a question. Moreover, the Help
function in Office 2003 apps points users to the Communities.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Amedee Van Gasse" <nzrqrr.ina.tnffr@xxxxxxxxxx> wrote in message
news:eKnVTXknFHA.1416@xxxxxxxxxxxxxxxxxxxxxxx
> In <ueQ86NcnFHA.3448@xxxxxxxxxxxxxxxxxxxx>, Suzanne S. Barnhill told us
> an interesting story. My reply to this story is at the bottom of this
> message.
>
> > In the forums where the Suggestion option is provided (mostly the
> > Office Communities), Microsoft has made a commitment to look at and
> > respond to the suggestions that get sufficient votes. Since AFAICS
> > very few people are voting for them (mostly they're not seeing them
> > but instead posting the same suggestion independently), I suspect
> > this will not happen anytime soon.
>
> Suzanne,
>
> According to the ng stats for the last 2 weeks, 49% of the people here
> don't use the web forum, and you know very well most of the "regulars"
> don't use the web forum. With a normal newsreader the suggestions are
> just white noise.
> I think it would be the "regulars" that would be the people who would
> best recognise the possible value of a suggestion. But it's exactly
> these people that don't vote.
>
> What would be an improvement, would be moderation like on phpBB boards,
> and people like you would be moderators and could make interesting
> suggestions "sticky" to avoid reduplication. I suspect this will not
> happen anytime soon. It would break usenet anyway, and a lot of people
> won't like that. Including me.
>
> --
> Amedee Van Gasse

.

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