Solution: How do I make documents load faster
- From: "MikeK" <MikeK@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 21 Jun 2005 12:38:08 -0700
The behavior returned, but I do think I have it resolved, finally, now.
I run Norton AV (current version, current everything). The Symantec tech
said to turn off the Office Plug In (in Norton, under Options, Miscellaneous).
That worked.
"MikeK" wrote:
> After my last post I decided to take a look at my Norton AV installation
> (2005). It was corrupt. When I ran LiveUpdate, I got two error messages,
> LU1848 and LU9002. After doing the fix for 9002, my documents are opening
> normally.
>
> HTH.
>
> "MikeK" wrote:
>
> > I have exactly the same build - Word-2003 (Ver. 11.6359.6408 SP1) on Win-XP
> > Pro SP2, with all updates, and have the same problem, EXCEPT that it also
> > applies to Excel docs. This is a fairly recent development, maybe within the
> > last 7-10 days.
> >
> > Elaine: do you have an anti-virus program doing automatic scanning? I have
> > no idea if it's the source of the difficulty, but am wondering if you
> > considered that? I run Norton, and will be looking at that, next.
> >
> > Elaine, another question: did it begin after you did anything in particular,
> > like after applying an update of any kind to any program?
> >
> > There were several posts, not specifically about Word 2003, that referred to
> > missing templates. I investigated that, just in case, but the templates are
> > in place.
> >
> > This is an enormous annoyance - docs are taking over a minute to open - so
> > any and all suggestions are welcome!
> >
> >
> >
> >
> > Doug: in what way did Elaine answer her own question?
> >
> > "That's Elaine" wrote:
> >
> > > Word Documents Open Slowly
> > >
> > > Word-2003 (Ver. 11.6359.6408 SP1) on Win-XP Pro SP2
> > > (with all updates – and a nice clean machine)
> > >
> > > When attempting to open any .DOC (by double-clicking on the file) while in
> > > Windows Explorer, it takes approx 20-30 seconds for the document to fully
> > > load.
> > >
> > > When opening WORD first and then finding any file to open,
> > > no problem – they open instantly.
> > >
> > > When opening from WORD’s MRU – no problem – they open instantly.
> > >
> > > When opening from The Desktop MRU – no problem – they open quickly.
> > >
> > > All possible ways of opening any document works just fine EXCEPT when
> > > attempting to open ANY document by double-clicking on it while in Windows
> > > Explorer.
> > >
> > > My attempts to date to correct this problem have been:
> > > Re-associated “.doc” files with WORD, but no help.
> > > Reregistered word (winword /r), but no help.
> > > Employed the “Detect and Repair” from Word>Help – to no avail.
> > > In Safe Mode opened WORD via winword /a - no help.
> > > Uninstalled office completely and reinstalled – no help.
> > > Attempting to open other files from within Windows Explorer:
> > > Excel opens slowly, just like WORD; PowerPoint Opens quickly.
> > > No add-in macros, templates, COM, etc. affecting Word or Excel.
> > >
> > > Any suggestions?
.
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