RE: Word and Excel generating Error reports and shut down automati

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Thanks for the link Michael. I had found that resource as well but the
issue, for whatever reason, ended up being something very odd. Internet
Explorer was crashing on me as well when I tried printing a page and I found
that to be strange so I deleted all my printers (4 of them) and all of a
sudden Word, Excel and IE worked fine. I added the printers back one at a
time and found the one printer that was causing this issue. I have no idea
why, but this seems to have worked.

"Michael_Corral" wrote:

> Try this:
> http://support.microsoft.com/kb/326510/
>
> --
> Top Notch Admin
>
>
> "Matt" wrote:
>
> > This started yesterday for no apparent reason. whenever I open word or excel
> > I immediately get a message saying the application "has encountered a problem
> > and needs to close." the Error signature looks like this:
> >
> > AppName: winword.exe AppVer: 10.0.2627.0 ModName: opla_ui.dll
> > ModVer: 2.0.1.0 Offset: 00003228
> >
> > I started with Office 2003. I reinstalled it and had the same issue. So I
> > then uninstalled 2003 and went back to 2002 and I have the same issue. my
> > searches on MS knowledge base and google groups have returned no answers.
> > any ideas???
> >
> > thanks in advance
> > Matt
.

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