Re: How do you add user tips on documents and databases?

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From: Helen Allen (anonymous_at_discussions.microsoft.com)
Date: 08/21/04 

Date: Fri, 20 Aug 2004 19:06:43 -0700

Hi Cindy,

Thanks for the response. Answer is "both" I guess. They
need to enter a keyword to designate which employees
should get a certain letter or document, and the name of
the document must be entered into the document fields,
(or changed for subsequent documents).

Then there should also be tips in the document on how to
update the query when necessary. Hope you have some
ideas.

The biggest problems seem to be caused by the users,
(without any database skills), remembering what to do and
when. These are the kinds of prompts I would like to
provide in tip format.

>-----Original Message-----
>Hi Helen,
>
>I guess the best "where" to put the help would depend on
>where the users usually are when they need the help? In
Word
>or in Access?
>
>Do you have any idea/thoughts about how/when the Help
should
>be displayed or available? There are a number of
>possibilities...
>
>> I work in a Human Resources office with a dozen other
>> people who know less than I do about Microsoft Office,
>> (and I don't know much). All of us use Access
databases
>> to track our data, and we all need to merge print from
>> Word to these databases. Since I am 'perceived' as
the
>> expert, I spend a lot of time trying to help the
others
>> set up merge print documents, and even more time
>> unsnarling these documents.
>>
>> Is there any way I can create a customized set of
>> instructions, in each document, (or a document
template),
>> to help other users who don't have many computer
skills,
>> to merge documents to their databases? Or should
>> instructions be inserted somehow into the Access
database?
>>
>
>Cindy Meister
>INTER-Solutions, Switzerland
>http://homepage.swissonline.ch/cindymeister (last update
Jun
>8 2004)
>http://www.word.mvps.org
>
>This reply is posted in the Newsgroup; please post any
>follow question or reply in the newsgroup and not by e-
mail
>:-)
>
>.
>

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