Re: Custom Toolbars Fail to Appear

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Thank you for the reply on this.

I did try opening the template and the 3 toolbars are on.  When I open a
document with the template the toolbars still fail to appear.  When opening
documents created using that template they also have the issue of no toolbars
appearing. (which makes me think something happened to the template itself or
how it is accessed) 

I thought that the template was only stored in my templates folder.  My
startup folder (C:\Documents and Settings\[user name]\Application Data\
Microsoft\Word\Startup) has no files at all.  when I go to Tools>Options>File
Locations I do not see a listing for Global Templates.  I have User Templates
and Workgroup Templates, which both point to the folder location in my
original posting.

Again, thank you for respnoding. With a little luck, my answers may help in
diagnosing the problem.


Beth Melton wrote:
>Did you try opening the template, turning the toolbar on, making an 
>edit in the template, save and close? Or did you try turning on the 
>toolbar after opening a document based on the template?
>
>Also, based on your description, it sounds like it is in both your 
>User Templates folder and your Startup folder (global templates). Is 
>this correct? And if so, why?
>
>Beth Melton
>Microsoft Office MVP

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