Re: Word loses content of clipboard

As Jay said - it's the Woks add-in that is causing the problem. Had you
uninstalled the add-in, it wouldn't be trying to add itself again. You need
to uninstall it via Windows Control panel Add & Remove programs.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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laura wrote:
> Well, I've had a hard time finding a solution to this. Thanks for your
> suggestion.
>
> What you suggested didn't actually make any difference, but got me on
> the path to success. I cleared all files from the Startup folder,
> this didn't help. I deleted all the ~*.TMP files, didn't work. I
> tried loading Word with the /a switch and the clipboard and this did
> work - so it implied something else was loading, as you said, but I
> couldn't see where or how.
> Eventually I found this website
> http://office.microsoft.com/en-us/assistance/HA011514521033.aspx and
> followed instructions
> On the Tools menu, point to Macro, and then click Security. On the
> Security Level tab, set macro security to Medium.
> 1.. In addition to the previous steps, for Word 2000 and later, do
> the following:
> 2.. On the Trusted Publishers tab, clear the Trust all installed
> add-ins and templates check box.
> 3.. Select each Trusted Publisher in the Issued to column, and then
> click Remove.
> I then noticed that I had two things happening - Works was indeed
> trying to add itself and also my Adobe PDF Writer. I eliminated them
> both and my clipboard did work. I re-allowed Adobe and the clipboard
> still works, so I am much happier now.
>
> Thank you for your help.
> Laura TD


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