SP2 causes errors in Word 2003, Word XP and Word 2002

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From: Titans Fan (anonymous_at_discussions.microsoft.com)
Date: 08/24/04


Date: Mon, 23 Aug 2004 20:32:25 -0700

This has been confirmed by 12 users of SP2.

If you are using Word XP or Word 2003 (or Word 2002 I have
learned), either stand-alone or as editors for Outlook,
and you have upgraded to SP2 you will discover the
following bug:

Open Word XP or Word 2003.
Click View.
Click Toolbars.
Click Web Tools.
Click the Sound icon (bottom left corner of the Web Tools
box).

You will get the following error message:

"This object was created in HTMLInlineSoundCtl.
This application is not available to open this object.
Make sure the application is properly installed and that
it has not deleted, removed or renamed."

If you are running with SP1, you will see a dialog box
entitled "Background Sound" and then you'll have entries
for browsing for the name of a sound clip and also a box
to enter the number of times you want the sound
to "loop." This ability is no longer available with
SP2.

I have VBA enabled in the Office Shared Features for
Office 2003.

By the way, if you click on the Movie icon in the Web
Tools box (last icon on the right) or the Scrolling Text
icon (last icon in the second row), you will get a very
similar error message. There is apparently some glitch
between SP2 and OLE objects. I'm sure there are more but
because this one is directly related to a Microsoft Office
product, I find it disappointing.

Stu Miller



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