Re: This newsgroup app sucks!
From: Suzanne S. Barnhill (sbarnhill_at_mvps.org)
Date: 03/15/04
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Date: Mon, 15 Mar 2004 16:22:55 -0600
It is much easier to search the NGs if you use an NNTP newsreader such as
Outlook Express. And you will see your posts (and others' replies) much
faster if you connect directly to the msnews server (which the Communities
mirror). See http://insideoe.tomsterdam.com/resources.htm#setupmsnews or
http://support.microsoft.com/support/news/howto/default.asp
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "MS Dissatisfied Customer" <anonymous@discussions.microsoft.com> wrote in message news:d8d601c40ac8$16f18340$a401280a@phx.gbl... > I feel your pain CAUSED BY MICROSOFT. I have actually > taken the time to call MS direct and ask them what the > deal is!!! What was the reply? "I don't know why they > won't offer the basic Newsgroup functionality that even > fly by night Newsgroup/Forums offer." Thier own > employees know CUSTOMER SERVICE is not Microsofts strong > point. > > It is such a hassle searching for posts I have created > (even though I put in words in my post that should > automate this for me!) I can't even find posts/replies > sometimes...even after posting them 1-2 weeks ago! > > There are hundreds of Newgroup /Forum Sites that offer > BASIC Functionality that MS doesn't. > > Why can't microsoft AT LEAST PROVIDE SOMETHING EQUAL TO > other sites that allow users to view all their posts on > their site? (Obviously MS doesn't want to be better as > far as Customer Support goes) > > Email notification of Newsgroup Replies to a post is very > basic functionality that any reputable site offers. > > It's amazing...all this money MS makes and they can't > find the desire to help customers with something so > valuable as CUSTOMER SUPPORT! We know money isn't the > issue, so they obviously just DON'T CARE. > > WHY DON'T YOU LISTEN TO YOUR CUSTOMERS MICROSOFT? > > >-----Original Message----- > >You'd think Microsoft could come up with something > better > >than this for its newsgroups. It's so behind the times! > > > >At the very least it would be nice to have a feature > that > >emailed you when someone replied to your post. > > > >Maybe they should just consider buying some message > board > >software from a niche developer, since they obviously > >don't have a good enough product themselves. > > > >Maybe it would look embarrassing at first, but > >considering their reputation as a software behemoth, it > >might actually generate some favorable PR and mitigate > >their negative image. > >. > >
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