Re: Microsoft Word 2007 - Does not respond to mouse clicks, Help!

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OKAY, I re-read your previous post and if I understood correctly, I renamed
the DATA file and then closed REGEDIT and opened Word. It fixed the
problem!!!! Yeah! Thank you so much. Please let me know if there are any
other issues that may transpire as a result of me renaming this file. Thanks
again. Quite a relief.

"Terry Farrell" wrote:

I don't know where DEFAULT raised its head, but this thread started off with
very SIMPLE instructions.

Run REGEDIT, navigate to the Word DATA key and whilst it is selected press
DELETE.

Word Data Key

\\HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Terry

"norma_ppp" <norma_ppp@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:00B1A0D3-BB67-4F91-8D1F-7AFDD9E22495@xxxxxxxxxxxxxxxx
I'm having the same problem and when I try to delete the DEFAULT, it says
"unable to delete all specified values".

"Terry Farrell" wrote:

Just delete it as it is very unlikely that you will need it again. At
worst
there will be a few settings that you may need to change in Word.

--
Terry Farrell - MSWord MVP

"aen935" <aen935@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6080609E-88BF-411B-BE27-E196AE22840A@xxxxxxxxxxxxxxxx
What do we rename the //HKEY_CURRENT_USER? Under my name it says
(Default).
When I click on it to rename it, it gives me options to write a Value
Name
and a Value Number. I do not know what this means. What should I
rename
this? Thanks.

"garfield-n-odie [MVP]" wrote:

Could be a damaged Word data key in the Windows registry. Close
Word 2007, start regedit, and rename the
"\\HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data"
key. Word 2007 will create a new Data key using the factory
default settings when you restart the program. If this fixes the
problem, great... but you might have to re-select some of your
Word Options settings. If it doesn't, you can close Word 2007,
go back into regedit, delete the newly created Word data key, and
rename the old key back to its original name to retrieve your old
Word Options settings.

lstone13 wrote:

Two days ago, this problem first appeared: documents in Microsoft
Word
2007
do not respond to mouse clicks, although the cursor is still
visible.
When I
click or try to highlight within the document, nothing happens, and
when I
attempt to scroll, nothing happens. However, I can still use the
mouse
to
open other documents, to close/minimize the document, and to use any
item on
the ribbon. Also, when I close the program, Microsoft Word crashes
and
it
restarts. Once it starts again, it still maintains the same
problem.



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