Re: Disappearing Cursor in Word 2003

If it doesn't happen when you use Ctrl+End but happens in any document when you repeatedly use the down key strongly suggests a graphics driver/GPU problem. Word stresses the graphics system far more than most applications and it usually finds bugs before anything else. Are all the workstations identical? Are they using the latest graphics driver?

Terry


"Ray Hernandez" <RayHernandez@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0448E4BA-460C-415A-BA0F-5E7BB2493655@xxxxxxxxxxxxxxxx
Terry,

It does not happen when doing the Ctrl+End. But it does happen on a regular
document without any tables. My observations indicate the use and repeated
use of the cursor keys. As I stated it only happens in Word 2003, everything
else remaining constant, i.e. Hardware, OS, drivers, documents, etc, only
difference is the Word application version in this case Word 2003.

What I can also share with you is; that this is within a Law Firm
enviroment. The wordprocessors, perhaps, due to time constrains and
deadlines, utilize and are dependent on keyboard cursor keys and short cuts
to get documents out the door as quickly and as efficiently as possible. So
within this enviroment this is a major bug.

"terryfarrell@xxxxxxx" wrote:

Is it the same if you open the document and use Ctrl+End to get to the end?

What happens if you SaveAs and choose XML, close the document, open it and
save back to .doc?

Is there anything unusual in the document layout such as long Tables in a
multi-column layout?

--
Terry Farrell - MSWord MVP

"Ray Hernandez" <RayHernandez@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:74310A85-FAD9-409C-86F6-0E4EE790E106@xxxxxxxxxxxxxxxx
> I was wondering if anybody had a solution to this bug in Word 2003.
>
> To discribe the issue in a nutshell:
>
> Same system Windows XP sp3 completly patched and all of the latest > drivers
> both vedio and mouse, same document used in both the following cases.
>
> Install and patch Office 2003, start Word 2003, open said document > using
> the
> cursor keys scroll to the last line, on the last page, the insertion > point
> cusor disappears.
>
> Same machine as stated before, uninstall Office 2003, Install and patch
> Office XP,
> start Word 2002, open same document as before using the cursor keys,
> scroll
> to the last line on the last page, the insertion point cursor does not
> disappear.
>
> Oh, and by the way this is not as simple as the document is corrupted > as I
> have done extensive research and testing using many different documents > in
> word 2002, 2003, 2007 and the bug is definetly in Word 2003.
>
> Is there a hot fix, a registry key setting or something that fixes this
> bug.
> I just refuse to believe that this issue at this point and time has not
> been
> addressed.


.

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