Re: "Microsoft Office Word has stopped working"
- From: "Terry Farrell" <terryfarrell@xxxxxxx>
- Date: Sun, 30 Nov 2008 23:48:11 -0000
I suggest that you find out from IT support at work about the printer. But Word must have a locally installed printer driver set as the Windows default to work correctly.
Terry
"100NU" <bhardwajdharmesh@xxxxxxxxxxx> wrote in message news:CE126DF3-3AF3-4B03-8CD7-9BF4E08DBB30@xxxxxxxxxxxxxxxx
Word start up folder is empty.
I do not know if Xerox printer driver is installed locally. How can i check?
Xerox printer port is TCP/IP. This machine is a tablet and I access our
office network and printer thru wireless.
I am not sure if this help, however I amin really big trouble since I use
word for most of my jobs.
--
100NU
"Terry Farrell" wrote:
Is the Xerox printer driver locally installed?
Have you checked in the Word Startup folder?
Terry
"100NU" <bhardwajdharmesh@xxxxxxxxxxx> wrote in message
news:0CEFF65C-A69A-47F4-B6F7-610255B66692@xxxxxxxxxxxxxxxx
>I do have a normal template in word. But this the only one I have. It is
> under “Document Template” however I do not have anything under “Global
> Templates and Add-Inns”.
>
> I have four printers in my printer folder in control panel. Default
> printer
> is Xerox work center that is on TCP/IP port. It is on the office > network.
> Second one is Microsoft XP document write which is on local port (XPS
> local
> port). Third one is Microsoft Imaging Writer and it’s on local port > too.
> Fourth one is fax. I have never used anything other than Xerox printer.
>
> Does it help to resolve the problem?
>
> Thanks
>
> -- > 100NU
>
>
> "Terry Farrell" wrote:
>
>> You MUST have a global template (normal.dot or dotm). Have you set
>> Windows
>> Explorer to show Hidden Files & Folders and System Files?
>>
>> Have you got a local printer driver installed and set as the system
>> default?
>>
>> Terry
>>
>> "100NU" <bhardwajdharmesh@xxxxxxxxxxx> wrote in message
>> news:B8F02F5C-200F-4E89-AEB8-3A26562894B6@xxxxxxxxxxxxxxxx
>> > OK I do not have any global template or any COM add-ins. I checked >> > it
>> > as
>> > per
>> > the link in your post.
>> > -- >> > 100NU
>> >
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> May be a COM add-in. Have you eliminated bad printer driver or
>> >> partially
>> >> corrupt normal.dot?
>> >>
>> >> Terry
>> >>
>> >> "100NU" <bhardwajdharmesh@xxxxxxxxxxx> wrote in message
>> >> news:09B7890F-8ED7-4EE2-A00F-CA02B9A861F6@xxxxxxxxxxxxxxxx
>> >> > Thanks Terry,
>> >> >
>> >> > Unfortunately, there is no addins in Tools>Templates & addins. >> >> > The
>> >> > box
>> >> > is
>> >> > empty.
>> >> >
>> >> > Also under Tools>options>file location>Modify and it modified it >> >> > to
>> >> > STARTUP\
>> >> > but still word does not work.
>> >> >
>> >> > Is there any way to wind out what is wrong?
>> >> >
>> >> > Thank you
>> >> >
>> >> > -- >> >> > 100NU
>> >> >
>> >> >
>> >> > "Terry Farrell" wrote:
>> >> >
>> >> >>
>> >> >> -- >> >> >> Sounds like a bad third party add-in. Test by running in Safe >> >> >> Mode.
>> >> >> From
>> >> >> Start, Run (Winkey+R), type in
>> >> >>
>> >> >> winword /a
>> >> >>
>> >> >> and press enter. Open a document and test for editing and >> >> >> closing
>> >> >> now.
>> >> >> If
>> >> >> it
>> >> >> is OK now, then you have installed something that has placed an
>> >> >> incompatible
>> >> >> add-in in Word/Office.
>> >> >>
>> >> >> See how to find add-ins
>> >> >>
>> >> >> http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
>> >> >>
>> >> >> http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
>> >> >>
>> >> >> -- >> >> >> Terry Farrell - MSWord MVP
>> >> >>
>> >> >> "100NU" <bhardwajdharmesh@xxxxxxxxxxx> wrote in message
>> >> >> news:0B250FB1-174D-4FD5-8C80-ABDF8DD09B17@xxxxxxxxxxxxxxxx
>> >> >> > Hi,
>> >> >> >
>> >> >> > I have Vista Ultimate with Office 2003 and MS CRM. I have been
>> >> >> > using
>> >> >> > this
>> >> >> > laptop for many months and never had any issue with office. We
>> >> >> > have
>> >> >> > just
>> >> >> > installed CRM and still having some issues with it though I >> >> >> > don’t
>> >> >> > think
>> >> >> > it
>> >> >> > got anything to do with Word. I did install adobe pdf
>> >> >> > professional
>> >> >> > and
>> >> >> > when
>> >> >> > Word stopped working I uninstalled it but word still does not
>> >> >> > work.
>> >> >> >
>> >> >> > Whenever I try to open any word document I get the error
>> >> >> > "Microsoft
>> >> >> > Office
>> >> >> > Word has stopped working"
>> >> >> >
>> >> >> > I looked into some of Terry Farrell post on the same issue and >> >> >> > so
>> >> >> > far
>> >> >> > tried
>> >> >> > below options without any luck:
>> >> >> >
>> >> >> > Editing reg on user and local machine from dada, options and
>> >> >> > addins
>> >> >> > to
>> >> >> > olddata, old options and oldaddins respectively.
>> >> >> >
>> >> >> > However nothing works.
>> >> >> >
>> >> >> > I can start the word in safe mode.
>> >> >> >
>> >> >> > Any help would be highly appreciated.
>> >> >> >
>> >> >> > -- >> >> >> > 100NU
>> >> >>
>> >>
>>
.
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