RE: Windows updated overnight; now cursor not working properly in
- From: JaneinPA <JaneinPA@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 12 Sep 2008 04:08:05 -0700
After an hour on the phone getting to the right person (very maddening!)
Here is how to fix this:
In start, type regedit. Then find this folder
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
Rename the folder "olddata" and close the registry editor.
Try Microsoft Word. That should fix it. Word will create a new Data
folder. The updates corrupted the old one.
"MarekS" wrote:
Yes, I can confirm it. I Have the same problem. Also when I close Word, it.
does not work an I must restart Word.
JaneinPA píše:
My computer installed a number of updates overnight & now I find problems in
Microsoft Word. The cursor will select things on the ribbons, but I can't
highlight text with it. I can type in a document, but I can't use the mouse
to do any kind of editing. My mouse works perfectly in every other program.
This is a widespread problem, since I read many other people on the web who
have just experienced the same thing with this update.
Does Microsoft know about it? How do I fix this?
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