Re: Mail merge for email list in HTML format -- not receiving
- From: "Suzanne S. Barnhill" <sbarnhill@xxxxxxxx>
- Date: Thu, 21 Aug 2008 18:57:14 -0500
Bulk mail could be identified as spam. Also, if the message contains a
number of links, these may also mark it as spam.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
"Featheriver" <featheriver@xxxxxxxxxxxx(donotspam)> wrote in message
news:FBD31A1C-AA56-4FFA-9939-59F71AE64700@xxxxxxxxxxxxxxxx
I'm having the same problem trying to mail merge with Word 2007 and
Outlook
2007 as Eric.
I periodically publish a newsletter. I prepare the newsletter in Word
2007.
I then, using Word, mail merge email addresses from an Excel 2007
spreadsheet. The merged e-mails are then transmitted to Outlook 2007 into
the
outbox.
When I then click the "send" button to email the newsletters from the
outbox
none of the e-mails are sent. They remain in the outbox.
I then am given the following error message from Outlook:
"Task 'featheriver@xxxxxxxxxx - Sending' reported error (0x800CCC61):
'Your
outgoing (SMTP) e-mail server has reported an internal error. If you
continue
to receive this message, contact your server administrator or Internet
service provider (ISP). The server responded: 571 5.7.1 Message contains
spam
or virus: 21544:4044192688|F142'"
I had been sending the newsletters without problems for some time until
this
week when I encountered this error message. I have endeavored to resolve
the
problem myself without success.
I checked the e-mails for virus and none was found. I don't understand why
the "spam" classification applies since (1) the newsletter isn't spam and
(2)
I've never encountered this error message before.
I can successfully e-mail a single newsletter if it is the only one in the
Outbox. But not if there is more than the one.
Doe anyone have any idea why I'm encountering this problem? I'm almost
convinced the problem is centered in my ISP's mail server as rejecting the
e-mails I'm trying to send. However, I can't establish whether or not any
of
them have ever reached the ISP server in the first place.
--
Featheriver
"Eric Bailey" wrote:
Hello all,
I have arrived here in desperation.
I will try to keep this to as simple of a summary as possible, though I
have
been trying to tackle this for a while now -- I will greatly appreciate
any
input, as I am, by now, growing frustrated and feeling as though I have
exhausted all troubleshooting possibilities.
In Word, I am trying to mail merge an email to many recipients. I can get
through all the steps of the Mail Merge Wizard just fine, until I come to
select Electronic Mail and arrive at the final box, Merge to E-mail. From
this, I have an appropriate To: selection from my data source, my subject
line is fine, but here's where my problem lies: When I select HTML for my
Mail format, and send to all records, it acts as though it's sending to
all
the records (I can watch it cycle through the names in the merge fields,
along with the tallying total in the status bar), but nobody receive the
e-mail.
In other words, it acts and looks like a perfectly successful merge, but
not
one single person receives it, even though all the e-mail addresses are
valid.
If I change the mail format to Plain text, it is sent successfully, but
then
it gives me the lousy Microsoft Office Outlook dialog box that, as a
security
measure, now forces a five-second delay between each e-mail sent. This is
very prohibitive, considering the size of the mailing.
I have tried reducing the mail size, I have tried test messages to
myself, I
have changed my e-mail account, my other e-mails send fine, I have used
the
Check for Errors button only to discover nothing, I have tried to find an
easy solution to the Plain text 5-second delay problem (I can't find an
easy
one, especially without being an administrator).
I am considering resorting to writing a general letter, rather than
including the personalized fields, and copying the thousands of e-mail
addresses into a bcc: field!
I know this may seem like a vague and unsolvable problem (after all, I
have
no error message to report -- it looks and acts fine, but simply is not
sending), but again, I would appreciate any and all input.
Why is it not sending the e-mails when I select the HTML format?
.
- References:
- Mail merge for email list in HTML format -- not receiving
- From: Eric Bailey
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