Re: Error when Closing Word

I am experiencing the same problem. Word cannot open the file WRS{***}. If
the file is stored on your computer, there may be a problem with your
hardware. If the file is stored on the network, there may be a problem with
the network connection. If you can copy the file, try saving the file in
another location and opening it there.

My problem occurs when I attempt to close a Word document (new or existing).
The Word document closes, displays the error message, and then reopens Word.

Any possible solutions?


"Terry Farrell" wrote:

Press HP Support for a solution.

In the meanwhile, use a different printer driver as the system default and
only switch to the HP printer when you want to print (remembering to switch
back again when finished).

Terry

"kreisman" <kreisman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:362559BD-00A9-4C08-B7B1-A71C1AAD6F33@xxxxxxxxxxxxxxxx
Thanks Terry. I did as you said and installed a generic Text driver, made
it
the default printer. Problem went bye-bye. So it definitely is an HP
related problem.

Now what do I do? (other than buy a different printer)

Ken

"Terry Farrell" wrote:

Install a different printer. For this test, the Windows Generic Text
driver
will suffice. Make it the Windows default. Test Word for the error again.

Terry

"kreisman" <kreisman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9F65A5AF-CAA9-4B3C-A5C4-641A538BB0BE@xxxxxxxxxxxxxxxx
Sorry to *** in, but I have the exact same problem. I often have it
when
opening a Word document attached to an email. After looking at other
forums,
I was able to see a procedure where the problem always occurs. Open
two
word
documents, copy data from doc1 to doc2, then save doc2. Next close
both,
and
the error always happens. I have seen remedies such as replacing
Normal.dotm, which did not work. I have also seen a recommendation to
edit
the registry file and delete the data folder under
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word. That did not
work
for
me either. I have also tried running Word by calling in Winword /A to
eliminate add-ins, and this did not make a difference.

I do have an HP printer, a C7280 all in one, which I'm using in a
wireless
mode. I have the latest drivers and software, which I downloaded from
the
web, and did not use the install disk (which I read was full of
problems).
I
have not tried deleting and reinstalling the drivers, nor have I tried
reinstalling Office. My version of Word is 12.0.6311.5000 SP1 MSO
12.0.6213.1000.

Thanks for any help you can provide me and Big DL


"Terry Farrell" wrote:

Please tell us your version of Word (Office) and Windows. Are they
both
patched up to date? Do you have an HP printer?

Terry

"Big DL" <BigDL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F7FBCD83-0015-471A-8D71-87AB332197A3@xxxxxxxxxxxxxxxx
No, I am saving the documents to my HD and then opening them.

"Terry Farrell" wrote:

Are you opening them directly from Outlook (or your email client)?
It
sounds
as though you are not saving the documents to your local HDD before
opening
them.

--
Terry Farrell - MSWord MVP

"Big DL" <Big DL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0671B200-FCD6-4061-8C77-352BC4EFDD0C@xxxxxxxxxxxxxxxx
Only happens when I receive word documents from other sources. If
I
open
and
close a word document from my computer all is well. However, here
is
the
error that occurs when closing word:

Word cannot open the file
~WRS{853716B4-63AE-4EE7-9489-54198A9C3039}
If the file is stored on your computer, there may be a problem
with
your
hardware. If the file is stored on the network, there may be a
poblem
with
the network connection. If you can copy the file, try saving the
file
in
another location and opening it there.

Again, this happens only when I receive files from other sources.
I
can
open
and review, make changes, and close but this error comes up.
Thanks
for
the
help.





.