Re: Error when Closing Word

Install a different printer. For this test, the Windows Generic Text driver will suffice. Make it the Windows default. Test Word for the error again.

Terry

"kreisman" <kreisman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:9F65A5AF-CAA9-4B3C-A5C4-641A538BB0BE@xxxxxxxxxxxxxxxx
Sorry to *** in, but I have the exact same problem. I often have it when
opening a Word document attached to an email. After looking at other forums,
I was able to see a procedure where the problem always occurs. Open two word
documents, copy data from doc1 to doc2, then save doc2. Next close both, and
the error always happens. I have seen remedies such as replacing
Normal.dotm, which did not work. I have also seen a recommendation to edit
the registry file and delete the data folder under
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word. That did not work for
me either. I have also tried running Word by calling in Winword /A to
eliminate add-ins, and this did not make a difference.

I do have an HP printer, a C7280 all in one, which I'm using in a wireless
mode. I have the latest drivers and software, which I downloaded from the
web, and did not use the install disk (which I read was full of problems). I
have not tried deleting and reinstalling the drivers, nor have I tried
reinstalling Office. My version of Word is 12.0.6311.5000 SP1 MSO
12.0.6213.1000.

Thanks for any help you can provide me and Big DL


"Terry Farrell" wrote:

Please tell us your version of Word (Office) and Windows. Are they both
patched up to date? Do you have an HP printer?

Terry

"Big DL" <BigDL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F7FBCD83-0015-471A-8D71-87AB332197A3@xxxxxxxxxxxxxxxx
> No, I am saving the documents to my HD and then opening them.
>
> "Terry Farrell" wrote:
>
>> Are you opening them directly from Outlook (or your email client)? It
>> sounds
>> as though you are not saving the documents to your local HDD before
>> opening
>> them.
>>
>> -- >> Terry Farrell - MSWord MVP
>>
>> "Big DL" <Big DL@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:0671B200-FCD6-4061-8C77-352BC4EFDD0C@xxxxxxxxxxxxxxxx
>> > Only happens when I receive word documents from other sources. If I
>> > open
>> > and
>> > close a word document from my computer all is well. However, here is
>> > the
>> > error that occurs when closing word:
>> >
>> > Word cannot open the file
>> > ~WRS{853716B4-63AE-4EE7-9489-54198A9C3039}
>> > If the file is stored on your computer, there may be a problem with
>> > your
>> > hardware. If the file is stored on the network, there may be a >> > poblem
>> > with
>> > the network connection. If you can copy the file, try saving the >> > file
>> > in
>> > another location and opening it there.
>> >
>> > Again, this happens only when I receive files from other sources. I >> > can
>> > open
>> > and review, make changes, and close but this error comes up. Thanks >> > for
>> > the
>> > help.
>>


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