Re: Word 2003 Crash on Open

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On Apr 20, 2:15 am, Barry <Ba...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I am having this same problem.  I have tried the FAQ's; but am not really
sure what I am looking for.  How can I go about looking for where these
add-ins may be located and how do I determine that they arecorrupt?  I can
open in safe mode but a re-install does no correct the problem.  



"Terry Farrell" wrote:
I absolutely assure you that ifWordstarted in Safe Mode, then the problem
was not withWord*. If reinstalling worked, it is more likely that a third
party add-in that had a hook intoWordhas been broken. Eventually that same
add-in may cause the same problem when it is next used. Typically the add-in
may be part of a scanner, PDF, fax or AV utilities to name just a few known
to be problematic.

* Safe Mode startsWordin its raw default install mode bypassing all
customizations, add-ins, templates and printer driver, etc. Basically, it
proves that there is nothing wrong with theWordinstallation (with a few
provisos).

I apologize if I seemed a bit shirty but just lately it seems that this
question comes up and the FAQ gets skimped over and we go through the same
procedure again which would have been found if the guide had been followed
more carefully.

Terry

"alan" <a...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DC11917A-7857-436A-9BC7-DA4FC54EAB33@xxxxxxxxxxxxxxxx
Firstly and most important................ Read the queries properly "CAN
OPEN IN SAFE MODE"!!
Secondly, would hardly call it a waste of time ifWordnow works after an
Office uninstall / reinstall as it didn't work previously! Updates appear
to
be the cause the problem. Can you rule this out?
Lastly, what PATH am I to follow on the FAQ to resolve this issue as I see
none that's applicable!?

Alan

"Terry Farrell" wrote:

Why don't people read and follow the FAQ.

Firstly, where does it say it is only forWord2000? It is general for
ALL
versions. Secondly, uninstalling/reinstalling rarely ever fixesWord
problems so why did you waste time doing that instead of following the
FAQ
guidance?

Thirdly, what happens when you start in Safe Mode - THE MOST IMPORTANT
TEST
OF ALL?

Terry

"alan" <a...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5E8BE88B-040E-4799-9405-CC4898E94902@xxxxxxxxxxxxxxxx
Thanks Terry, none of known problems on the link seem
applicable........

Not running Office 2000
Not running Norton
Been running ok with SP3 for months
UninstallWordonly and reinstall, problem still exists
Uninstall Office and reinstall, problem disappears
Install updates (SP3 & 12th Feb) and problem reoccurs

Any ideas?

Thanks

"Terry Farrell" wrote:

Seehttp://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

--
Terry Farrell - MSWord MVP

"alan" <a...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B240D4B0-CA46-4E66-9329-178D4AC1681B@xxxxxxxxxxxxxxxx
Office 2003 / Vista Home premium
Wordcrashes on open with following error message.......
Problem signature:
 Problem Event Name: APPCRASH
 Application Name: WINWORD.EXE
 Application Version: 11.0.8169.0
 Application Timestamp: 465f2a40
 Fault Module Name: WINWORD.EXE
 Fault Module Version: 11.0.8169.0
 Fault Module Timestamp: 465f2a40
 Exception Code: c0000005
 Exception Offset: 008dd0ac
 OS Version: 6.0.6000.2.0.0.768.3
 Locale ID: 2057

Can open in safe mode. Appears to have started since office /word
updates
of 12/02/08! All other applications in Office appear to be ok?- Hide quoted text -

- Show quoted text -

Hi,

If the files are corrupt, I think you can try a utility called
Advanced Word Repair to repair your Word document. It works rather
well for my corrupt Word documents. Its web address is http://www.datanumen.com/awr/
Hope this is useful.
.

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