Re: Working without a Word work file - Word 2003 / Outlook 2003
- From: Paul C - Southampton UK <PaulCSouthamptonUK@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 6 Jun 2008 14:50:03 -0700
Hi Eric - Below is one of the resolutions provided by MS ....I found one of
the reg keys missing - checked another machine and created the same ...it may
help - let me know, Cheers >>
After reviewing the case log, I understand this issue as follows:
You get the Error message- 'you are working without a Word work file and
memory is nearly full. Save your work'. You are using Word 2003 with Windows
XP.
This issue is generally caused if the user temp folders don't exist. There
we would try the following steps to check if the temp folders exist:
Warning: Serious problems might occur if you modify the registry incorrectly
by using Registry Editor or by using another method. These problems might
require that you reinstall your operating system. Microsoft cannot guarantee
that these problems can be solved. Modify the registry at your own risk.
1. Close all the programs.
2. Click on Start. Click on Run.
3. Type- regedit. Click on ok.
4. This would open the registry editor.
5. Browse to -
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders.
6. In the right side window, you find a lot of values.
7. Double click on the each of the values. This would show a
particular location.
8. Copy this location and paste it into a run window. Check if this
location exists.
9. If the location exists, then please proceed to the next value in
the right side.
10. If no, then change the location to a some folder which is available on
the computer.
11. Repeat the steps for all the values.
12. Now Browse to
-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders.
13. Repeat the steps from STEP 6 to STEP 11.
14. Restart the computer and check for the results.
If you are facing the issue still, then please try to create a new windows
user account with administrator rights and check for the issue in the new
windows user account.
"Eric" wrote:
Scoobydoo,.
I am having the same issue. Have you found any resolution?
Thanks,
Eric
"scoobydoo" wrote:
Hi Terry
Deleted the DataKey on the machines and the problem continued. Rebuilt the
machines totally this weekend and delivered them back this morning, re-join
them to the domain only to have them go wrong again with the same thing -
message from end user:
Red circle X Microsoft Office Word
You are working without a work file and
memory is
Nearly full. Save your work
I then went to send this email to you and outlook said
"Microsoft Word is set to be your email editor, however, word is
unavailable, not installed or is not the same version as outlook. the
outlook email editor will be used instead"
I'm now looking server side but can't see what would cause this sort of
problem - I'm begining to think that maybay some recent MS Updates are to
blame as there weren't any problems for the last couple of years then we
applied the updates from the end of January and things started to fail. The
rebuild machines were totally upto date with all patches applied. Cheers Paul
"Terry Farrell" wrote:
There certainly used to be an eraser2000.exe that cleaned out all the last
vestiges of an Office 2000 uninstall, but I am not sure I have seen one for
Office 2003.
Sometimes starting with the /a switch is sufficient to sort out the DataKey,
but more often than not it is necessary to delete it (Word creates a new one
as soon as it is restarted).
Terry
"scoobydoo" <scoobydoo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EA352E57-9072-4DDE-A562-DD595F1C807B@xxxxxxxxxxxxxxxx
Hi Terry
No but I thought doing remove and reinstall would have dealt with any
problems in that direction - to be honest I have not had the time to try
in
safe mode - so I will delete the key and see how they get on - thanks. In
old
Office (97) versions there used to be registry cleaners - is there such a
thing for Office 2003 - I have not found anything yet.
"Terry Farrell" wrote:
The point is that you set the default document path when you deploy
Office
and not do a bog standard install and use redirect to correct the
oversight.
Meanwhile, have you deleted the Word DataKey in the registry?
Does this happen regardless of which user is logged on to the
workstations
(even an Admin)?
Does it happen if you start Word in Safe Mode (using the /a switch)?
Terry
"scoobydoo" <scoobydoo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:10043845-C1BD-4CB0-8581-8B194401C4C3@xxxxxxxxxxxxxxxx
Hmm Terry I totally disagree – with your analogy and understanding of
setting folder paths within the application rather than using redirect
would
make you a very busy person in at my last site. With some 36,000+
desktops
across 113 sites configured to redirect the ‘My Documents’ folder via
group
policy and with the application following as I mentioned earlier being
the
norm and indeed the only way of doing it –
A quick google search produced a technet document from 2003 =>
http://technet2.microsoft.com/windowsserver/en/library/2b24872a-05ca-41be-9887-33acc87a20561033.mspx?mfr=true
If you (or anyone else) have any ideas as to why the problem is
occurring
on
the two machines I would be interested to hear – as it is I expect I am
heading towards a rebuild very shortly.
Regards
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