RE: Word has stopped working opening on Vista
- From: jdperk <jdperk@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 1 Apr 2008 12:46:00 -0700
Gia,
I found a fix and so far everything is working. Go to Start-Run then type
in "winword.exe /a" you might have to add its directory. I found this on a
Word org site that I can't remember the name. The /a switch forces a utility
to run that resets the registry for Word 2007. This worked for me with Vista
X64 running Word 2007.
We, my wife and I, are not fully familar with all the new menu structures in
Word 2007 so to get the menus to stay opened at the top just double click
their tab. Microsoft couldn't just leave a good thing alone and wacked out
all the menus and made them bulky and cludgy in my opinion. I would love an
option to revert back to 2003 menu structure so I could get some work done.
Its a word processor for heavens sake it just needs to work not be changes
every time.
I hope this helps.
James
"Gia" wrote:
Hello,.
I am having the same maddening problem of when I open most documents in Word
2007 running on Vista, where I get the error message of Word has stopped
working and will close, then error message saying cannot find file.
Can you explain:
After getting the problem I can reboot and it will go away. SP1 fixed the
blue screen problem with Excel, but the word startup problem has persisted.
It seems to happen just before the styles load on the ribbon. (That may
point to normal.dotm as suggested on several posts.)
What / where is changing normal.dotm?
Thank you so much!
Gia
"PatD" wrote:
I've seen several messages about opening Word and getting the message that
Word has stopped working.
I've used Word since V3 and have not had problems until Word 07 running on
Vista Ultimate. I've had the problem on 2 computers, both had Office
installed from scratch on Vista, with no updating involved. SP1 made no
difference.
After getting the problem I can reboot and it will go away. SP1 fixed the
blue screen problem with Excel, but the word startup problem has persisted.
It seems to happen just before the styles load on the ribbon. (That may
point to normal.dotm as suggested on several posts.)
On my new workstation, Word worked for about 2 weeks and then started with
the same startup problem. It seems to have something to do with IE running,
but I'm not sure.
I just renamed Normal.dotm and the problem has gone away for now.
It would seem to me that Microsoft can write code to recover from a few of
these causes. Get us out of Error Message Hell that puts out these nebulous
messages and gives no guidance on what to do. Microsoft, your better than
that.
Figure it out. Trap the error, and either allow the user to fix it on the
fly or provide a link to a help topic.
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