Re: Word 2007 crashes when loading a Word 97 document

Done.

Terry

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:5989D1A6-0334-4224-8CA0-A3056593AB8B@xxxxxxxxxxxxxxxx
OK I tried everything you suggested and the word 97 document still crashes in
Word 2007. I REALLY think it is time for someone to e-mail me so I can send
the document to you to try to load in Word 2007.

Obviously if you can load it, then the problem is on my system but if you
can't losd it then I think we have a true bug in Word 2007 that Microsoft
needs to address with some sort of bug fix.

Fair enough?

Thanks,
Bill
--
Bill
billangell@xxxxxxxxxxx


"Terry Farrell" wrote:

Open & Repair opened the document without any formatting! Yeuk and most
unusual. Did Word say it fixed any problems when it opened the document?

You didn't mention if you can open other documents correctly?

HP drivers have been VERY problematic in Vista causing all sorts of
problems. What happens if you run Word in Safe Mode? From Start, Run
(Winkey+R) and type in

winword /a

and press enter. Does the document open correctly now?

Terry

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1AA15E7E-EE7A-4F6D-A85A-EA0C448A3EC1@xxxxxxxxxxxxxxxx
> Terry,
>
> Great questions I should have thought to mention.
>
> I have installed all Patches and updates to Office/Word and Vista/XP.
> The print driver was just installed on Sunday. (Sore subject as the
> "professional" who did it took nearly 3 hours to install it on my home
> network and tried to charge me $360 but I refused to pay more than an
> outrageous $200. It was a driver for an HP Deskjet 940. Never could > get
> the
> driver for the Sharp laser printer to work but I'm working on that as > well
> by
> myself this time.)
>
> A similar Theatre Calendar with links on actual calendar dates works > just
> fine.
>
> I'll have to look into the Open and Repair. After several unsuccesful
> attempts to load it, Word did give me an option to try but all it did > was
> bring over the text with no formatting. That was of no use to me.
> -- > Bill
> billangell@xxxxxxxxxxx
>
>
> "Terry Farrell" wrote:
>
>> Have you patched Office and Windows up to date?
>> Have you got an up to date printer driver installed and set as Windows
>> Default?
>> Do other documents open correctly?
>> Have you tried opening using Open and Repair option?
>>
>> -- >> Terry Farrell - MSWord MVP
>>
>> "Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:86EA5347-C02B-4EBC-BDBD-D7B7536C17F5@xxxxxxxxxxxxxxxx
>> >I have recently gotten a new Dell laptop running Vista to which I >> >added
>> > Microsoft Office Professional 2007.
>> >
>> > I have a Theatre list that I have worked on for years in older >> > versions
>> > of
>> > MS Word and it loads every time. But when I tried numerous times to
>> > load
>> > it
>> > into Word 2007, word crashed and automatically restarted. We got >> > the
>> > very
>> > same result when trying to load it on another computer running Word
>> > 2007
>> > under Windows XP.
>> >
>> > The document is set to 2 columns. Eash column has a continuously
>> > running
>> > table with 3 columns. As rows are added they spill over into the >> > next
>> > column
>> > and to the next page for about 3 or 4 pages. The tables depend >> > heavily
>> > on
>> > internet links to convey additional information so there are >> > hundreds
>> > of
>> > Internet links within the table.
>> >
>> > This seems to me to be an obvious Word 2007 bug that microsoft needs >> > to
>> > fix.
>> > I am reluctant to activate my 90 day internet help to resolve >> > something
>> > which I believe to be Microsoft's error and problem rather than just >> > my
>> > failure to understand how the program is supposed to work.
>> >
>> > I don't know how to attach the file to this posting but I would be
>> > happy
>> > to
>> > e-mail it to anyone who wants a crack at it because the information >> > is
>> > all
>> > public anyway.
>> >
>> > Thanks,
>> > -- >> > Bill
>> > billangell@xxxxxxxxxxx
>>


.

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