Re: Word 2007 crashes when loading a Word 97 document

Open & Repair opened the document without any formatting! Yeuk and most unusual. Did Word say it fixed any problems when it opened the document?

You didn't mention if you can open other documents correctly?

HP drivers have been VERY problematic in Vista causing all sorts of problems. What happens if you run Word in Safe Mode? From Start, Run (Winkey+R) and type in

winword /a

and press enter. Does the document open correctly now?

Terry

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1AA15E7E-EE7A-4F6D-A85A-EA0C448A3EC1@xxxxxxxxxxxxxxxx
Terry,

Great questions I should have thought to mention.

I have installed all Patches and updates to Office/Word and Vista/XP.
The print driver was just installed on Sunday. (Sore subject as the
"professional" who did it took nearly 3 hours to install it on my home
network and tried to charge me $360 but I refused to pay more than an
outrageous $200. It was a driver for an HP Deskjet 940. Never could get the
driver for the Sharp laser printer to work but I'm working on that as well by
myself this time.)

A similar Theatre Calendar with links on actual calendar dates works just
fine.

I'll have to look into the Open and Repair. After several unsuccesful
attempts to load it, Word did give me an option to try but all it did was
bring over the text with no formatting. That was of no use to me.
--
Bill
billangell@xxxxxxxxxxx


"Terry Farrell" wrote:

Have you patched Office and Windows up to date?
Have you got an up to date printer driver installed and set as Windows
Default?
Do other documents open correctly?
Have you tried opening using Open and Repair option?

--
Terry Farrell - MSWord MVP

"Bill Angell" <BillAngell@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:86EA5347-C02B-4EBC-BDBD-D7B7536C17F5@xxxxxxxxxxxxxxxx
>I have recently gotten a new Dell laptop running Vista to which I added
> Microsoft Office Professional 2007.
>
> I have a Theatre list that I have worked on for years in older versions > of
> MS Word and it loads every time. But when I tried numerous times to > load
> it
> into Word 2007, word crashed and automatically restarted. We got the > very
> same result when trying to load it on another computer running Word > 2007
> under Windows XP.
>
> The document is set to 2 columns. Eash column has a continuously > running
> table with 3 columns. As rows are added they spill over into the next
> column
> and to the next page for about 3 or 4 pages. The tables depend heavily > on
> internet links to convey additional information so there are hundreds > of
> Internet links within the table.
>
> This seems to me to be an obvious Word 2007 bug that microsoft needs to
> fix.
> I am reluctant to activate my 90 day internet help to resolve something
> which I believe to be Microsoft's error and problem rather than just my
> failure to understand how the program is supposed to work.
>
> I don't know how to attach the file to this posting but I would be > happy
> to
> e-mail it to anyone who wants a crack at it because the information is > all
> public anyway.
>
> Thanks,
> -- > Bill
> billangell@xxxxxxxxxxx


.

Relevant Pages

  • Re: NDIS.sys
    ... If you're going to try to repair your laptop, the first thing you need to do ... The next thing to do is see if updating Windows solves the problem. ... If you still have a problem with ndis.sys, try a repair install. ... >I also have a problem with the ndis.sys driver. ...
    (microsoft.public.windowsxp.hardware)
  • Re: Word 2007 crashes when loading a Word 97 document
    ... OK I tried everything you suggested and the word 97 document still crashes in ... Obviously if you can load it, then the problem is on my system but if you ... The print driver was just installed on Sunday. ... "professional" who did it took nearly 3 hours to install it on my home ...
    (microsoft.public.word.application.errors)
  • Re: Word 2007 crashes when loading a Word 97 document
    ... "Bill Angell" wrote in message ... Obviously if you can load it, then the problem is on my system but if you ... > "professional" who did it took nearly 3 hours to install it on my home ... It was a driver for an HP Deskjet 940. ...
    (microsoft.public.word.application.errors)
  • Re: [opensuse] ATI video flashing/strobing?
    ... it is *not* the ATI Catalyst (fglrx) driver. ... rebooting every time it tries to load X. ... install gcc and the kernel-sources, so the manual install (from the ...
    (SuSE)
  • Re: Word 2007 crashes when loading a Word 97 document
    ... I have installed all Patches and updates to Office/Word and Vista/XP. ... The print driver was just installed on Sunday. ... "professional" who did it took nearly 3 hours to install it on my home ... But when I tried numerous times to load ...
    (microsoft.public.word.application.errors)